Administrator

4 days ago

Dartford, Kent, United Kingdom Excellerate Services Full time

Administrator 

1. Role Purpose

The Administrator provides essential organisational and administrative support during the mobilisation of a new cleaning contract. This role focuses on coordination, documentation control, communication, and operational setup.

2. Key Responsibilities

Mobilisation Coordination

  • Support the Mobilisation or Contract Manager with general administrative tasks.
  • Maintain mobilisation trackers, schedules, and action logs.
  • Assist in preparing site folders, cleaning schedules, and contract documentation.
  • Coordinate operational setup such as equipment delivery schedules, consumable orders, and site access requirements.

Documentation & Record Keeping

  • Create and maintain organised filing systems (digital and physical).
  • Ensure all client-required documents are formatted, collated, and submitted on time.
  • Update operational documents such as:
    • Staff rotas (provided by the Contract Manager)
    • Site information sheets
    • Cleaning specification documents
    • Inventory lists
  • Handle general correspondence, forms, and internal reporting.

Procurement & Operational Support

  • Raise purchase orders for equipment, stock, and uniforms (where applicable).
  • Track deliveries, log incoming items, and update stock records.
  • Coordinate with suppliers to confirm delivery times and resolve queries.
  • Maintain asset lists (e.g., machinery, tools, uniforms).

Communication & Coordination

  • Act as the central administrative point of contact between the mobilisation team, operations, and the client.
  • Schedule meetings, prepare agendas, take notes, and circulate action points.
  • Communicate updates, documentation requests, and timelines to the appropriate teams.

General Office Administration

  • Prepare spreadsheets, reports, and presentations as required.
  • Manage calendars, booking requests, and shared inboxes.
  • Support the wider team with data entry, printing, scanning, and document formatting.
  • Assist with setting up communication channels (email lists, distribution groups, etc.).

3. Skills & Experience Required

Essential

  • Strong administrative experience (preferably within facilities, cleaning, or service-based environments).
  • Excellent organisational and multitasking abilities.
  • Strong IT skills including Excel, Word, Outlook, SharePoint.
  • High attention to detail and accuracy.
  • Ability to work under pressure and meet tight deadlines.
  • Confident communicator, both written and verbal.

Desirable

  • Familiarity with contract mobilisation or service-start environments.
  • Experience supporting operational or contract management teams.
  • Knowledge of procurement processes (POs, supplier coordination).

Location: Shoreditch, London

Salary: £35,000

Please note, This is a Fixed Term position for a 9 month role, this is the annual salary and all roles are interim only.

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