Salesforce Solution Architect

Paysafe Limited ("Paysafe") (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at

It starts here. Have a global impact on the world of payments.
Paysafe seeks a Salesforce Solution Architect to work on our highly customized in-house Salesforce setup with 2500 users. You will consolidate and improve sales processes (B2B) and customer service processes (B2B and B2C) and support an ongoing org merger.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here .

How we work:
We follow a hybrid working model, spending an average of
three days per week
at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Work closely with our stakeholders in Sales, Customer Service, Marketing and Risk to understand business needs.
• Design high-level Salesforce solutions that are aligned with best practices and Salesforce guidelines.
• Create user stories, process flows, and wireframes to illustrate the proposed solution.
• Convince stakeholders of the best solution for their business needs.
• Collaborate with product owners to define the requirements.
• Collaborate with the technical architect who is responsible for the technical aspects of the solution.
• Oversee end-to-end solution delivery and guide user acceptance testing.
• Coordinate the work of the product managers to make sure initiatives are aligned with our Salesforce strategy.
• Evaluate and select Salesforce applications and third-party tools to meet business requirements.
• Keep up to date with the latest Salesforce product developments.

What we're looking for:

• University degree in Information Technology, Business Administration or a related field.
• 3 years of experience as a solution architect for Salesforce, or 5 years of experience as Sales Cloud or Service Cloud consultant.
• Experience on 5+ different Salesforce setups.
• Strong understanding of Salesforce best practices and functionality.
• Strong experience in data modelling on the Salesforce platform.
• Strong communication skills to collaborate effectively with technical and non-technical stakeholders – verbally, in writing and visually.

Preferred Qualifications:

• Experience in the financial services industry is a plus.
• Experience as a Salesforce consultant is a plus.
• Certifications in the Salesforce architect certification paths are a plus.
• Experience with Commerce Cloud, Experience Cloud, Marketing Cloud and CPQ is a plus.
• Knowledge of AgentForce and Einstein capabilities is a plus.
• Experience with AWS Connect is a plus.

A snippet of what you'll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let's not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

Equal Employment Opportunity
Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.