Inside Sales Coordinator

1 week ago


Liverpool, Liverpool, United Kingdom ZIM Integrated Shipping Services Full time £30,000 - £45,000 per year

To act as a point of entry for customers, outside sales and other internal stakeholders. Handle all rate offers and build a strong relationship with customers to understand their needs. Ensure that the customer receives the best possible service from ZIM.

Providing written quotes to customers (incl. Tender + side conditions)

Ensuring follow up on quotes as per established guideline

Providing sales lead to other sales offices

Ensuring correct data entry into systems

Acting as focal point and entry for the client

Communication with Customer Service, Finance and Trade Management

Providing sales leads to other sales offices

Reports

Updating Target lists

Analyse and improve portfolio supporting outside sales

Maintaining and updating customer data in CRM

Telemarketing
handle "cold calls" according to established guide lines

provide sales leads to internal stakeholders

update the system accordingly

Requirements:

  • 3 years professional knowledge in shipping or forwarding
  • Good MS Office 365 (word, excel,powerpoint),
  • Advantage: CRM knowledge
  • Excellent verbal and written communication skills
  • Teamplayer
  • Outgoing personality
  • Ability to work under pressure
  • Geographical knowledge

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