Facilities and Front Desk Manager
1 week ago
We're Hiring: Facilities & Front Desk Manager
Cowley, Uxbridge
|
Full-Time, Permanent
Keplin Group Ltd
Ready to be the face of a fast-growing FMCG business? Keplin Group is looking for a proactive, organised, people-first
Facilities & Front Desk Manager
to create outstanding first impressions and keep our workplace running smoothly.
Why Join Keplin Group?
At Keplin, our people are at the heart of everything we do. Join us and you'll enjoy:
A collaborative, supportive team
Competitive benefits
Quarterly team socials
Free parking on site
Hybrid working with 2 days WFH
Snacks provided during the workday
Real opportunities to grow your career
A high-impact role in a company driven by innovation and excellence
If you want to make a difference from day one, this is the place for you
The Role
As our Facilities & Front Desk Manager, you'll be the first point of contact for visitors, clients, and colleagues. You'll ensure our reception and front-of-house operations run seamlessly while supporting teams across the business with administration, coordination, and customer service.
You'll thrive here if you're organised, approachable, and confident managing multiple priorities in a fast-paced environment.
What You'll Be Doing
Front of House & Reception
• Welcome visitors and staff with professionalism and warmth
• Manage visitor systems, security passes, and enquiries
• Maintain spotless reception and meeting room areas
Office & Facilities Coordination
• Provide administrative support across the business
• Handle mail, deliveries, couriers, and office supplies
• Coordinate meeting rooms, refreshments, and equipment
• Manage confidential records and compliance requirements
Team & Stakeholder Support
• Act as the go-to contact for reception and facilities queries
• Support HR and Operations with onboarding
• Build strong relationships with suppliers and contractors
Health, Safety & Compliance
• Maintain H&S and security procedures
• Support fire safety and evacuation processes
• Ensure accurate visitor logs and confidentiality
Customer Service & Events
• Provide exceptional service and problem-solving
• Support company meetings, events, and staff socials
About You
Experience in reception, hospitality, or customer-facing roles
The ability to lead, motivate, and guide front-of-house teams
Excellent communication and organisational skills
A calm, professional manner—even under pressure
Strong IT skills (Microsoft Office essential)
It's a bonus if you have:
• Health & Safety experience and First Aid training
• Experience in fast-paced, multi-department environments
• Knowledge of booking/visitor management software
• Supervisory experience in front-of-house or hospitality settings
Working Hours
Monday–Friday, 8-hour shifts between
07:00–22:00
Includes
two Saturdays per month
(08:00–13:00)
30-minute lunch break on shifts
Ready to Join Us?
If you're proactive, people-focused, and ready to play a key role in a growing business, we'd love to hear from you
Apply now
and become part of the Keplin journey.
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