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Weekend Receptionist – Hey Baby 4D Middlesbrough

1 day ago

Middlesbrough, Middlesbrough, United Kingdom HB4D Limited Full time

We are looking for an experienced Receptionist to join our busy team on a part-time basis on weekends.

Key Responsibilities:
  • Booking appointments for customers via phone and in person.
  • Welcoming customers and assisting with queries.
  • Promoting sales of extras, offering heartbeat bears, cannons, keyrings etc
  • Processing payments promptly (cash and card).
  • Acting as a Chaperone during scans (training provided).
  • Cleaning the clinic and equipment, including surfaces, furniture, and regularly checking the bathroom, topping up loo roll.
  • Maintaining accurate records and completing necessary paperwork.
  • Noting and effectively relaying customer feedback to management.
  • Managing customer messages through the online chat system.
  • Opening and locking the clinic when required.
  • Turn off heating, signage lights promptly
  • Keeping the clinic tidy and well-organised – General housekeeping like vacuuming, emptying bins, clearing spills, trips
  • Conducting stock checks and promptly placing orders or notifying management to ensure clinic is well stocked.
  • Completing job-specific training provided by management.
  • Assisting with social media management, creating reels, taking photos, encouraging customers to tag, share like our page
  • Liaising with the NHS to ensure smooth referral processes.
  • Exceeding KPIs and contributing to the clinic's growth.
Additional Information:
  • You will work closely with a sonographer and must demonstrate reliability, accountability, and the ability to work independently.
  • Excellent communication skills are essential.
What We're Looking For:
  • Experience in reception or administrative roles is essential, with a proven ability to deliver exceptional customer service.
  • Experience in a clinical environment is preferred.
  • Proficiency in IT systems, with strong verbal and written communication skills.
  • A satisfactory Enhanced DBS (adult workforce) check will be required before employment begins and must be maintained throughout your employment.
Job Details:
  • Type: Part-time
  • Term: 1 Year Fixed-Term
  • Days / hours of the week: Saturday: 9.30am to 6pm , Sunday: 9.30am to 4pm
  • Salary: £12.21/hour
  • Required Experience: Customer Care, Reception, Administration
  • Language Requirement: English
  • Location: Hey Baby 4D Middlesbrough, 17 High St, Normanby, Middlesbrough TS6 0NQ
  • Start Date: As soon as possible

Become part of a team that creates unforgettable moments for families during a precious time in their lives.

Applicants must be at least 18 years of age to apply.

Job Category: Clerical

Job Type: Part Time

Job Location: Middlesbrough