Inside Sales Manager

2 weeks ago

Telford, Telford and Wrekin, United Kingdom Lyreco Group Full time £30,000 - £45,000 per year

Location: Telford Head Office Based
Hours of Work – Monday to Friday 9am – 5.30pm (3 days minimum office based per week)
Salary: £30-£35k based on experience with a monthly bonus scheme offering an OTE of £20,400
We are looking to recruit an Inside Sales Manager to join our Inside Sales team at our Head Office in Telford.The Inside Sales Manager is responsible for leading and developing multiple teams within the inside sales operation, comprising SMB and Mid-Market sales teams. The role requires the effective management, motivation, and development of team members across varying roles (C-RAMs, R-RAMs, A-RAMs and D-RAMs), as well as the Mid-Market Inside Sales function.

Benefits:
31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, Private medical insurance (after one year of service), 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of serviceIf you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move

As an Inside Sales Manager your responsibilities are:

  • Fully accountable for the quality and productivity of personal and team activity, meeting agreed target levels.
  • Monitor and review the team's performance, tackling and addressing training issues and performance managing quickly effectively. Keeping in line with business procedures to ensure the highest possible standards are maintained.
  • Continually develop and motivate the team to improve performance in all areas, including CRM Systems, customer experience, productivity, cost, promotions, and quality indicators.
  • Develop and implement sales strategies with the Head of Commercial Operations and external sales managers to maximise both SMB & Mid-Market inside sales performance.
  • Monitor and analyse sales metrics to identify retention, growth, and compliance opportunities.

The ideal Inside Sales Manager will have:

  • Previous experience of managing and motivating a team
  • Demonstrable, successful sales experience
  • Experience of working with CRM and reporting systems
  • Strong skills in Microsoft Office. Specifically, Outlook and Excel
  • Excellent communication and presentation skills across all areas
  • Ability to manage multiple sales channels and teams, collab with key stake holders
  • Demonstrable track record of delivering sales growth, retention, and margin improvement.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community.We're committed to the wellbeing of all our staff and to the sustainability of our environment.Agency CV's will not be accepted. #INDMPUK

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