Accounts Administrator

Overview

Do you enjoy helping clients, a comfortable working environment and coffee at the push of a button? Do you have experience of working as an Accounts Assistant or Bookkeeper at a UK Accountancy firm? If so, this could be the perfect opportunity for you.

This role is essential in managing financial records, supporting office operations, and providing exceptional customer service. The ideal candidate will possess strong computer literacy, office management skills, and experience with various administrative tasks within a practice environment. The candidate should be confident in dealing with client queries, handling calls and liaising with HMRC.

We want our team members to feel comfortable in their role, therefore, familiarity with accounting software and Companies House is crucial to this position. Ideally this role is in person to be the face of the business greeting any visiting clients, but we are happy to consider a hybrid arrangement.

To be considered for this opportunity, you must have a minimum of 12 months experience at a UK accountancy firm. The ideal candidate will also be AAT / ACCA part qualified or fully qualified.

If this role appeals to you and you have relevant experience, please apply today

Responsibilities

• Perform data entry, invoicing, and bookkeeping tasks accurately and efficiently.
• Handle front desk duties, including greeting visitors and managing multi-line phone systems.
• Provide excellent customer service via phone, email, and in-person interactions.
• Maintain organised filing systems for financial documents, correspondence, and reports.
• Assist with calendar management, appointment scheduling, and office management tasks.
• Manage the client life cycle including AML, onboarding, registrations, submissions and reports.
• Coordinate with team members to ensure timely completion of administrative duties. Including HMRC tax registrations, agent authorisations, CS01 submissions, company formations and secretarial changes.
• Supporting the wider team with personal tax preparations and payroll cover.
• Update and manage daily timesheets and client expenses.

Experience

• Prior experience in practice is essential to understand daily operations.
• Experience with clerical tasks such as filing, data entry, and proofreading required.
• Familiarity with QuickBooks or bookkeeping software highly desirable.
• Customer service experience, especially in a receptionist or front desk role.
• Strong computer skills including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and general computer literacy necessary.
• User knowledge on TaxCalc practice management would be advantageous.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• Demonstrated time management skills with the ability to meet deadlines consistently.

Culture

We're proud of the culture we've built—collaborative, supportive, and driven—and we know that the right team fit is essential to keeping it strong. Skills can be developed, but shared values, a positive attitude, and a genuine commitment to great work are what make people thrive here.

We look for people who enjoy working closely with others, communicate openly, and contribute to a positive, solutions-focused environment. When everyone feels aligned and supported, we perform better as a team, deliver a higher quality service, and create a workplace where people enjoy coming to work.

If you're someone who values teamwork, is eager to get involved, and wants to be part of a people-first culture, you'll fit right in.

Benefits

• Hybrid working and flexi hours.
• On-site parking.
• Private medical insurance.
• AVIVA Smart Health access from day 1.
• 25 days holiday + bank holidays, with the opportunity to purchase more.
• Bonus holiday day for Christmas Eve (if on a weekday).
• Training programmes to progress your career.
• Pet friendly office – bring your dog to work
• Give Back Day – a paid day off to volunteer for your choice of charity.

Job Types: Full-time, Part-time, Permanent

Pay: £26,000.00-£38,000.00 per year

Expected hours: No more than 37.5 per week

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Flexitime
• Free parking
• Life insurance
• On-site parking
• Paid volunteer time
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Ability to commute/relocate:

• Eastleigh SO53 3AL: reliably commute or plan to relocate before starting work (required)

Experience:

• working in an accountancy firm : 1 year (required)

Work Location: In person