Director of Operations

2 weeks ago


Preston, Lancashire, United Kingdom People Puzzles Full time £100,000 - £150,000 per year

We're recruiting an
Operations Director
for an established events venue in North West, England. This is a rare opportunity to lead operational transformation at a venue with significant commercial potential.

Our client operates a successful multi-use venue hosting large-scale public events, corporate events, conferences, and live entertainment. The venue benefits from strong transport connectivity and modern infrastructure. Following a strategic governance review, they're seeking an experienced operational leader to drive performance and establish best-practice frameworks.

This is a hybrid hands-on operational delivery working with a savvy commercial and strategic MD to reshape operations for sustainable growth, facing various headwinds and challenges.

Reporting to the MD, you'll provide senior operational leadership across:

  • Venue operations
  • event delivery, guest experience, service standards
  • Facilities & maintenance
  • asset management, preventative programmes and 3rd parties
  • Health & safety
  • compliance, risk management, safety culture
  • Commercial development
  • revenue optimisation, business growth
  • Team leadership
  • line management of operational teams - hands-on gets involved
  • Strategic planning
  • operational strategy, performance frameworks

You'll work alongside sports partners and commercial clients in a venue with strong foundations and clear improvement opportunities.

Essential:

✓ Proven experience managing
multi-use music/sports/events venues or similar complex operations


NEBOSH General Certificate
or equivalent H&S qualification

✓ Demonstrable track record of
operational excellence and commercial growth

✓ Strong commercial acumen with P&L understanding

✓ Experience leading teams through
change and improvement programmes

✓ Professional stakeholder management capability with multiple stakeholders

Highly Desirable:

✓ Event management qualifications or extensive practical experience

✓ Background in venue safety, catering (in-house) and licensing

✓ Track record implementing
performance frameworks



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