Housing Management Coordinator

Housing Management Coordinator

Exeter

Fixed Term contract (6 months), full time (37.5 hpw),

Pay £25,838 per annum and great benefits including Health Cash Plan

We can't offer a CoS for this role.

Home, a place where you belong

This is a great opportunity for an experienced supported Housing Management Coordinator to join our team here in Exeter. As a Housing and Property expert, you'll focus on tenancy support for our customers, ensuring the building is safe and well maintained. Providing a housing management service, you'll support customers to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation

What you'll do 

• Support customers with experience of street homeless, many of whom have significant trauma and sometimes issues of addiction.

• Make sure that our customers rooms are spaces they can be proud of, you'll support your customers by engaging and involving them in managing their licence to stay.

• Help our customers promptly with housing benefit claims, making sure that these are received on their rent account.

• Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.

• Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant void rooms  and bed spaces within set timescales.

• Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

We put people first. That means a supportive manager, genuine career development and benefits that make life easier inside and outside of work. Be part of one of the UK's top 10 Great Places to Work

You bring

• Experience in managing a housing management caseload and overseeing landlord and housing management duties

• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.

• Willingly offer guidance and support to your colleagues and being flexible in working together.

• The ability to work on your own initiative, positively influencing people from all different backgrounds.

• A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.

• Confident working collaboratively with colleagues in other parts of the business as well as working professionally and communicating clearly with external partners

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work

The practical bits

• 4-week rolling rota work pattern, working 7.30am to 7pm, including weekends and bank holidays.

• Based at our service in Exeter city centre, you'll spend your time in our 2 locations in the city

• Able to use technology for excel, creating and updating spreadsheets, word documents, making benefit claims and doing tenancy signs ups, as well as communicating with partner agencies.

• You'll need an Enhanced DBS check done and we pay for that.

What's in it for you?

• 34 days leave, rising to 39 (including bank hols and a "me day")

• Health cash plan saving £1140 + per annum (and kids if you have them) covering dental, opticians, prescriptions and more

• 800+ discounts on shops, holidays, days out. tech and more

• Matching pension contribution (up to 7%25 and life insurance of 3x basic salary)

• Top 10 in the UK for Wellbeing

• Career path with development and excellent training package

Find out more

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out.

Finally, do let us know if there's anything we can do, to help you shine in our process at

South West Supported Portfolio 2