Senior Business Analyst

Details
Reference number

437205

Salary

£42,923 - £52,044

The base salary band is £42,923 - £47,044. The maximum salary includes the additional non-pensionable allowance of £5,000, which is applicable with the BCS International Diploma in Business Analysis.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Higher Executive Officer

Band D(IT)

Contract type

Permanent

Business area

CH - Digital Services

Type of role

Analytical

Business Management and Improvement

Digital

Working pattern

Flexible working, Full-time

Number of jobs available

5

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Cardiff, Wales, CF14 3UZ

About the job
Job summary

Companies House as an organisation is moving to a service team structure as part of its transformation. Our Business Analysts will play a key role in the identification, analysis, and delivery of requirements for our service teams whilst working in an Agile way using Scrum framework. Due to recent legislative change, we are in an exciting period of growth and are looking to increase our number of business analysts.

The Business Analysis team sits within Product Design which is part of the Digital and Technology directorate (DaT). Along with other professions within the directorate the analysis team will form part of and work in Service Squads providing the necessary resource to develop systems and processes to enhance the efficiency and effectiveness of their service.

We are looking for enthusiastic, hardworking individuals who are ready to make the next step in their business analysis career to join our team at Companies House as a Senior Business Analyst and continue the great work of our service squads.

Watch this video to find out more about working in Digital at Companies House

Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.

Find out more about what a great place Companies House is to work

Please note:

• Companies House cannot offer Visa sponsorship to candidates through this campaign.
• Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC.
• You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis.
• The BCS International Diploma in Business Analysis is an essential requirement for this role. We cannot accept alternatives or part qualifications.

Please see 'Things you need to know' and 'Where will you be working' sections below for more information.

Job description

The Senior Business Analyst will work with and report to a Lead Business Analyst in their designated service squad.

Assigned to a service squad, theSenior Business Analyst is responsible for ensuring the provision of requirements for projects/business improvements to facilitate development work on existing and new digital services. There will also be involvement in the business improvement refinement process as well as the resolution of live issues to ensure business as usual continuity of the service is maintained.

Responsibilities

Successful candidates will be expected to use their knowledge, skills, and experience to conduct the following tasks:

• Agile working

Be responsible for ensuring processes are in place to allow user stories to be defined/refined meeting the needs of the scrum, whilst supporting Business Analysts on the delivery of those user stories.

Work with scrum teams in the squad providing analysis representation at all relevant agile ceremonies (Sprint planning, Sprint review etc).

If required, work as a liaison with external scrums (non CH) through the provision of Companies House process/system knowledge.
- Testing

Work with colleagues to assess and define test coverage required for projects and BI work.

Work with others to obtain the necessary data/work items or test instances required to allow effective testing to take place.
- Business improvement (BI's/Problems)

Involvement in the Business Improvement (BI) process for their service and facilitate business value scoring sessions with service team representatives. Analyse and evaluate BI's and produce problem statements to define the issue/problem faced and outline the user needs.

Manage, investigate, and prioritise live issues. This is a key role to ensure that where required, analysis input is provided in a timely manner.
- Business modelling

Develop and expand knowledge and experience of using BA tools to model business processes.

Responsibility for the creation and maintenance of business process, data flows and system models for the work within their squad.

Mentor Business Analysts/Junior Business analysts on business modelling.

Capture the changes made to existing services or document new services and capture how these changes impact on existing digital infrastructure across the services.
- User focus and requirements definition and management

Ensure development teams understand user requirements and provide an escalation point for queries relating to user requirements which can't be dealt with by a Business Analyst.

Ensure documentation supporting the development process is captured (stories and epics in JIRA and supporting documentation in Confluence).

Work closely with Product Managers to create packages of work (missions) which align with both Companies House and digital strategy and meet service priorities.
- Digital perspective

Work with the Scrum, Developers, Lead Analysts, Architects and User centric teams to establish technical solutions for the projects or business improvements being developed.

Consider how changes in technology/systems impacts both internal and external services.

Ensure usability needs are considered when defining requirements
- Stakeholder relationship management

Develop networks and relationships with key stakeholders within the Filing, I&E and GCI services.

Develop networks and relationships with other professions and teams within Digital and Technology.
- Business analysis

Gain a wide experience of the organisation and its services and use BA knowledge to support the objectives of the organisation as outlined in the Business plan and digital strategy.

Play an active role in the South Wales BA Community of Practice. Help to organise CH events and attend and participate in events hosted by other organisations.

Play a leading role in the mentoring of Business Analysts/Junior Business Analysts to develop their BA knowledge and experience.

Also responsible for management of Business Analysts as well as responsible for their training and development programmes.

Person specification

We're looking for the following experience and technical skills, which will be assessed at sift and at interview.

Experience

We are looking for a Senior Business Analyst who will be an enthusiastic and motivated team player to work within a fast-paced development environment. As such:

• You have experience of Agile working and its processes towards delivering requirements
• You will have worked with colleagues to create test coverage for requirements – both data and scenarios for testing
• You have experience of working on business improvements and resolution of live issues
• You have experience of mapping business processes and systems modelling
• You will be comfortable with the management of stakeholders
• You can document requirements for use during development and also reference material after implementation
• You have experience of discussing requirements with user groups to establish deliverables
• You have strong written and oral communication skills
• You have experience of coaching and mentoring others
• You have the ability to be a role model to define change

Qualifications

BCS International Diploma in Business Analysis. ***We'll ask for your certificate and candidate numbers as evidence of this***

Please note we cannot accept alternatives or part qualifications.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• BCS International Diploma in Business Analysis. You'll be asked to provide your certificate and candidate numbers. Please note we cannot accept alternative or part qualifications.
• Experience of using SQL and/or JSON to interrogate data and solve live issues.
• Experience of using Business Analysis tools and techniques to understand business requirements and effectively communicate insights with stakeholders

We only ask for evidence of these technical skills on your application form:

• BCS International Diploma in Business Analysis. You'll be asked to provide your certificate and candidate numbers. Please note we cannot accept alternative or part qualifications.

Benefits

Alongside your salary of £42,923, Companies House contributes £12,434 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.

Head to Our benefits - Working for us - Recruitment ) to find out more about the fantastic benefits package we have at Companies House.

We celebrate diversity...

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.

We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing

Where will you be working?

You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.

Things you need to know
Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills.

In your application form we'd like you to:

• Tell us about your employment history, including any key responsibilities and achievements.
• Answer a technical question to confirm you have the BCS International Diploma in Business Analysis. Please provide your certificate and candidate numbers. Please note we cannot accept alternative or part qualifications.

• Write a personal statement of 1250 words where you demonstrate how you meet the skills required for this role, providing examples to evidence your level of skill. In your personal statement we are looking for evidence of:

• Experience of Agile working and its processes towards delivering requirements

• Experience of working on business improvements and resolution of live issues
• You will be comfortable with the management of stakeholders
• Experience of discussing requirements with user groups to establish deliverables

What will the process look like?

Sift

• Once the advert has closed we will sift applications - this involves reading through them all, please bear with us as this can take some time.
• We may raise the score required if we receive a high number of applications.
• At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview.

• At sift candidates will be assessed against experience listed in the advert and alongside your work history the panel will score your personal statement against the following criteria:

• BCS International Diploma in Business Analysis (certificate and candidate numbers required)

• Experience of Agile working and its processes towards delivering requirements
• Experience of working on business improvements and resolution of live issues
• You will be comfortable with the management of stakeholders
• Experience of discussing requirements with user groups to establish deliverables

Interview

• Successful candidates from the sift stage will be invited to attend a virtual interview, which will be conducted using Microsoft Teams.
• We use a blended interview technique, allowing us to find out more about you.
• We use the Success Profile framework and at interview we will use Success Profiles assessing the Experience, Behaviours and Technical Skills listed in the advert, and Strengths.
• As part of the interview, you'll be asked to prepare a 10-minute presentation. This will be at the beginning of the interview and details of the presentation topic will be sent to you on the day before your interview (via email). The presentation will be assessing Technical Skill: Experience of using Business Analysis tools and techniques to understand business requirements and effectively communicate insights with stakeholders.
• After the presentation you'll head into the Experience, Behaviours and Strengths questions.
• The lead criteria to distinguish between tied candidates will be Behaviour: Making Effective Decisions.
• A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Key dates (dates are indicative only and could be subject to change)

• Closing date - 30 November 2025 (at 23:55)
• Sifting - w/c 1 December 2025
• Interviews - w/c 8 December 2025 onwards

We're committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.

Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners' Recruitment Principles.

Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Sponsorship

Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.

Security clearance

Successful candidates must pass a Baseline Personnel Security Standard (BPSS) check before they can be appointed.

BPSS is an entry level security check. It uses the Police National Computer (PNC) to make sure a candidate has no convictions. The check returns evidence of any current criminal record and un-spent convictions under the Rehabilitation of Offenders Act 1974.

Successful candidates must meet the security requirements for Security Check (SC) before they can be appointed.

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected.

Further information on National Security Vetting

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. If you're applying for a role requiring security clearance, please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

As part of our recruitment process, it is essential for all candidates to independently verify their eligibility to work in the UK before applying. This includes a thorough check of your right to work to ensure compliance with UK employment laws, being mindful of the recent changes to going rates detailed on GOV.UK.

Please ensure you have the necessary documentation and permissions in place. Our team is dedicated to fostering a diverse and inclusive workforce and encourages applicants from all backgrounds to apply. However, it is the candidate's responsibility to ensure they meet the UK's legal requirements to work.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Katie Jones
• Email :

Recruitment team

• Email :

Further information

We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg.

Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles. In accordance with the Civil Service Commissioners' Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .

Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ

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