Operations Manager

2 days ago


Middlesbrough TS, United Kingdom Invested Childcare Ltd Full time £60,000 per year

Purpose of the Role

To provide strategic and operational leadership to a group of children's homes within Invested Childcare Ltd, ensuring regulatory compliance, high-quality care, and outstanding outcomes for children. The post-holder will act as the Responsible Individual and will be the direct line manager to Registered Managers across multiple settings.

Key Responsibilities

  • Provide clear and consistent leadership across a group of children's homes

  • Hold the Ofsted-registered Responsible Individual role for all assigned homes

  • Support, supervise, and hold to account each Registered Manager

  • Ensure all homes are fully compliant with the Children's Homes Regulations 2015 and Ofsted's inspection framework

  • Lead on safeguarding oversight and serve as a point of escalation for critical incidents

  • Support the development and implementation of service improvement plans

  • Ensure that each home maintains high levels of staff retention, engagement, and performance

  • Lead on preparation for Ofsted inspections and follow-up actions

  • Analyse performance data (safeguarding, occupancy, staffing, incidents, outcomes) to support continuous improvement

  • Support the Directors with strategic planning and growth

  • Build a positive culture focused on trauma-informed, therapeutic, and child-centred practice

Performance Expectations

  • All homes maintain or improve Ofsted ratings

  • All Registered Managers receive regular, high-quality supervision and development

  • Compliance, safeguarding, and incident response processes are robust and timely

  • Operational issues are escalated appropriately and proactively resolved
    • Leadership is visible, supportive, and consistent across the service

Job Type: Full-time

Pay: £60,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Flexitime
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Private dental insurance
  • Private medical insurance

Work Location: In person



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