Duty Manager

2 days ago


Berkhamsted, Hertfordshire, United Kingdom Everyone Active - SLM Full time

Company Description

Everyone Active - SLM is a company devoted to delivering high-quality leisure services in partnership with local authorities. With over 30 years of experience managing leisure contracts and over 200 managed sites, our company is the longest-established in the UK. We collaborate with 60 local authorities to help implement and deliver their specific leisure strategies successfully. Our customer brand, Everyone Active, focuses on increasing community participation and ensuring excellent facilities and value for money.

Role Description

This is a full-time, on-site role for a Duty Manager located in Berkhamsted. The Duty Manager will be responsible for overseeing daily operations, ensuring the smooth running of the facility, and maintaining high standards of customer service. The role involves managing staff, handling customer inquiries, ensuring health and safety compliance, and supporting the overall delivery of leisure services. The Duty Manager will work closely with the management team and local authorities to ensure the consistent delivery of services.

Qualifications

  • Experience in leisure operations and facility management
  • Strong leadership and staff management skills
  • Excellent customer service and communication skills
  • Knowledge of health and safety regulations
  • Ability to work collaboratively with local authorities and management teams
  • Strong organizational and problem-solving abilities
  • Relevant qualifications in leisure management or a related field are beneficial
  • First Aid certification and a Pool Plant Operator certificate is desirable


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