Business Administration Apprentice

7 days ago


Horsham RH PB, United Kingdom Involve Selection Ltd Full time £15,000 - £17,000 per year

Administration is the oil that keeps the business moving - you will see all facets of the business from sales, facilities, operations, accounts, HR, Health & Safety and customer service. This role is vital to our business and support is given throughout.

What will the apprentice be doing?

We are looking to recruit a Business Administration Apprentice to work in a small, but busy office environment on a full time, permanent basis. The hours are 09:00-17:30 with an hour for lunch.

This key role is a vital part of the organisation and is largely led by customer interaction as well as daily back-office administration.

Role and responsibilities to include:

To be the first point of contact for new and existing customers

Log all service related calls on in-house system and organise service engineers to attend calls. Follow up and order parts through suppliers and keep customers updated

Order new kit, arrange delivery dates with customers and co-ordinate the networking of new machines

Liaise with management at head office, suppliers and customers at all levels

Keep track of all on-site consumables and replenish stock

Provide high level of customer service

Load supplier invoices onto accounts package and reconcile against purchases made

Experience, skills and qualities required:

Customer service experience preferable

Administration experience essential

The ability to work under pressure in time sensitive role

Good time keeping and communication skills are imperative

Be able to take ownership of workload

Requirements and prospects

Desired skills and personal qualities

  • Excellent Communication skills
  • IT and numeracy skills
  • Strong Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative
  • Patience
  • Resilience

Qualifications

  • GCSE or equivalent Maths and English (Grade Grace C (4) or above) essential

Things to consider

Drivers Licence Preferred but not essential.

Job Types: Full-time, Apprenticeship

Pay: £15,000.00-£17,000.00 per year

Work Location: In person



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