Business Office Team Lead

3 days ago

Norwich, Norfolk, United Kingdom Spire Healthcare Group plc Full time

Business Administration – Team Lead | Norwich | 30 hours per week | 4 days a week | Tuesday - Friday | Office Hours | 

Spire Norwich Hospital is seeking a proactive and motivated Business Administration – Team Lead to join our Business Administration department. This is a fantastic opportunity for someone with a passion for organisation, leadership, and customer service to play a key role in ensuring our administrative processes run smoothly and efficiently.

Duties and responsibilities:

As the Team Lead, you will:

  • Oversee and maintain hospital administrative processes in line with Spire procedures.
  • Lead and support the Business Administration team with visible, motivational leadership.
  • Ensure accurate and timely billing, cashiering, and financial reconciliations.
  • Liaise with internal departments and shared services to resolve billing issues.
  • Manage vendor debt and coordinate payment requests, consultant fees, and patient refunds.
  • Ensure the department is appropriately staffed and operating effectively.

Who we're looking for:

  • Strong numeracy and Excel skills.
  • Excellent communication and problem-solving abilities.
  • A customer-focused mindset with a concern for high standards.
  • Ability to plan, organise, and work collaboratively.

Desirable Experience:

  • Accounts payable and purchase ledger experience.
  • Basic understanding of financial processes.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance       
  • Free onsite parking

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer.   We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. 

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

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