Business Support Officer

7 days ago

Norwich, Norfolk, United Kingdom Norfolk County Council Full time £25,383 - £25,989 per year
Description

Business Support Officer | 9302 | Permanent Contract | 37 hours per week | £25,583 to £25,989 per annum | Grade D | Bowthorpe, Norwich

We are seeking to recruit a self-motivated, proficient and enthusiastic individual to provide administrative support to our busy team within Children's Services.   

This is an office-based role.

You will be required to work closely as part of the Support Team and with the Operational Team. Effective operational support is a vital element to the success of Independent Statutory Service, Assurance & Practice.   

This post ensures a focused, consistent operational support service to managers, staff and clients.   

You should be able to demonstrate the following skills:   

  • Excellent ICT skills, including Excel, Word and the ability to learn in-house database systems.   
  • Excellent telephone manner essential.   
  • Good organisational skills with the ability to work to tight deadlines.   
  • Excellent customer service skills with ability to deal with people at all levels.   
  • Ability to organise meetings and organise people to attend   
  • Work well within a team environment.   
  • Awareness of data protection and information management. 

You will be part of a well-established, supportive team and full training will be provided.  

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria

For an informal discussion about this role please contact the Assistant Coordination & Support Manager, Andrew Wrenn   

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement 
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
  • Financial benefits such as:
    • 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
    • A Blue Light card for Fire Service and Social Care Workers
    • Relocation expenses (where applicable)
    • An advance of your expenses if you travel for work
    • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.

    • Tax efficient ways of getting extra pension and new bikes

    • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

    • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your or email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 11 December 2025 at 23:55

All other applicants closing date: 18 December 2025 at 23:55

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