Sales Associate

Join our world-famous Harrods Food Halls as a Full-Time Sales Associate, working alongside a passionate, supportive team dedicated to delivering exceptional service and creating unforgettable moments for every customer. You'll enjoy a competitive salary of £ bonus, along with access to our renowned Harrods benefits, including generous discounts across our stores and restaurants.

About the Role

In this role you will be responsible for creating world class customer experiences in store. You do this by putting customers at the heart of everything you do, building strong customer relationships and demonstrating exceptional product and Harrods knowledge. The environment is fast-paced, customer service focused, and you can expect each day to bring a new challenge and experience. 

Our teams are trusted to work with autonomy, and you will also:

• Share ideas and best practice across your team and other divisions to enable everyone to perform at their best.
• Take time to understand and learn about our customers to be able to tailor your approach. Make every customer interaction personalised and memorable, setting us apart.
• Increase sales by selecting products to meet customer requirements whilst highlighting the features & benefits of the product.
• Ensure high standards of visual merchandising and product presentation and strong product availability through effective stock management and replenishment.
• Adhere to food safety and hygiene practices as well as checking the environment is clean, well-presented and inviting.

This role is fully on site, working 5 out of the 7 days a week.

Please see our policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

Our Sales Associates are at the heart of what we do, they live and breathe our core values, and they strive to make anything possible for our customers. With a strong passion to work with food, along with proven experience working in Food Retail or Hospitality, you will also have best in class experience in providing a memorable service to our clients.

You will also:

• Have strong communication skills, and great attention to detail.
• Be driven by passion for our customers and delivering best in class service.
• Demonstrate exceptional product and Harrods knowledge. This includes your own Division and wider services across the Store.
• Be ambitious and excited by your sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more. 
• Be open to feedback from your manager, peers, colleagues and customers alike and responsive in taking actions for improvements.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. 

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