Three - PAM Specialist

Location: Newbury + *Hybrid

Working hours: Full time 37.5 hours per week – Mon to Fri

Salary: Excellent base salary + benefits

• Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We're here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built – today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares – about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters – and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

What you'll do

From the seat of Cyber Prevent, the PAM specialist will work closely alongside the project delivery teams, offshore support teams and internal UK operation teams. The PAM specialist will support the Platform Manager to define, implement and maintain the UK platform's design and strategies. They will also work intimately with Central Group Technology and Cyber Security to ensure that the cyber security platforms are globally consistent; effective and efficient; have the right technical adequacy and coverage; and are delivering the optimum risk reduction effect.

The PAM specialists will be part of the VodafoneThree's Heritage Vodafone cyber security platform team. They will use their personal experience, judgement, and training to be able to determine the right technical treatment for the UK's PAM platform. They will support the platform leadership team to lend definition to both the global platform's roadmaps as well as the UK's local roadmaps with an emphasis on delivering requirements for both the UK's TSA (Telecommunications Security Act) requirements and VodafoneThree's Heritage Vodafone own CSBs (Cyber Security Baselines).

The PAM specialist will support the expansion of the CyberArk service coverage across Vodafone UK, driving the technical and operational delivery of 'first of type' capabilities that help reduce risk across the business.

Acting as an SME on the product, this is a hands-on role requiring the successful applicant to be able to demonstrate strong technical skills and proven experience of the translation of complex technological demands, across a broad spectrum of technology types, into operationally viable onboarding patterns and standards to secure privileged access.

Main responsibilities:

• Cyber Tools Demand Management: Working with teams across VodafoneThree to understand onboarding requests for the portfolio of Cyber Tools and Cyber Tools Teams.
• Demand Management: Working closely with product management and operations to triage Credential Onboarding requests, ensuring that requirements for all Demands are understood, sized, and categorised for delivery.
• Design & delivery management: Taking ownership of Demands that require 'first of type' configuration of elements of the PAM solution, ensuring that resultant designs, patterns and standards adhere to product best practices and VodafoneThree security requirements.
• Service Assurance: Support the Platform and Solution Engineer in the communication and assurance of VodafoneThree Heritage Vodafone PAM implementations; consulting on pattern adoption, validating regional designs and ensuring a consistent view of risk across the business.
• Drive innovation: Proactively identify areas of technical or operational improvement – leveraging previous experience, product capabilities or by the creation of novel product integrations and enhancements.
• Escalation support: Act as an escalation point for the operational team where assistance may be required supporting the production environment.

Who you are

• Hands-on experience of the full lifecycle of credential management utilising CyberArk; requirements elicitation, design, test, Service Transition through to BAU.
• Understanding and practical application with multiple server Operating Systems, security/network appliances, public/private cloud, TCP/IP, and Active Directory.
• Any experience with scripting, databases, and the following technologies: SSO, SIEM, LDAP/S, IIS/Apache, MFA, PKI would be of benefit.
• Strong experience designing, implementing, monitoring, tuning, and upgrading Privileged Access Solution Component Servers.
• Solid understanding of ITIL-based Service Management and Priority Incident Response playbooks/runbooks.
• Experience or knowledge of Python and/or powershell
• Windows Server Management knowledge - Ability to go through Active Directory and create groups
• Linux server+, Pentest+, Security+ certification would be helpful (any of)
• Cyber Principles

Worried that you don't meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.