Manager, Service Planning

Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.

At Regional Transportation District (RTD), We make lives better through connections

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits:

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

This position is responsible for major studies of transit routes and services, the development of corridor/transit center service plans and routine service change plans, directing and coordinating the development of transit services, the production of schedules, runcuts and runboard materials & monitoring & maintaining the schedule integrity of the transit system.

Duties & Responsibilities:    
ESSENTIAL:

•  Recruits and manages staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance review, and holds employees accountable for performance of their responsibilities.
•  Develops, administers and monitors all runboard service changes and assesses their impacts on ridership, cost and performance to ensure cost-effectiveness throughout the District and compliance with all federal, state and RTD regulations and requirements. Develops system wide annual service hour projections for Strategic Budget Plan development.
•  Coordinates with long range planning staff on major transportation investment (MIS) corridor planning studies, on Environmental Impact Statements (EIS), on the preparation of the annual Strategic Budget Plan (SBP), on the development of conventional and alternative system plans and on other transportation planning projects. Coordinates with Marketing Division staff to evaluate customer impact of proposed major service changes, market research, promotions and other activities related to service changes.
•  Direct the monitoring and evaluation of current services and requests for new and alternative service from stakeholders, and conducts or participates in public meetings to discuss proposed service changes and service issues.
•  Coordinates with Bus and Light Rail Operations Departments to develop runcutting parameters and vehicle assignments to ensure adequate vehicle and operator availability for current and planned service levels.
•  Makes presentations on major service changes, improvements, additions or deletions, represents the organization with representatives of public agencies, Transportation Management Organizations (TMO), and civic organizations concerning the development or modification of service.

OTHER:

•  All other job-related duties as assigned.

Qualifications:    

• Bachelor's degree in Transportation, Business Administration, Transportation Planning, Public Administration or related field.
•  A minimum of seven years of progressively responsible experience in both transit service planning and in transit scheduling.
•  A minimum of three years of progressively responsible management experience.
•  A minimum of five years of experience in manual and automated schedule making and runcutting techniques and the ability to understand the implications and constraints of Collective Bargaining Agreements.
•  Proficiency in transit planning and transit scheduling including transit demand modeling, multi-modal networks and alternative transit modes.
•  The ability to respond directly to public inquiries (including public meetings) in an understandable and diplomatic manner.
•  Proficient with Microsoft Office Suite.
•  Ability to communicate effectively, orally and in writing.
•  Ability to use sound judgment.
•  Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
•  Ability to exercise independent judgment in the analysis and solution of complex service planning and scheduling issues.
•  Proficiency in statistical methods

OR

•  An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

•  The work environment is a typical office environment with minimal exposure to excessive noise or adverse environmental issues.

We are considering all applications for this position up until the position close date of 11/26/2025. For consideration, please be sure to apply before the posting end date.

Pay Range:

$109, $154,398.25 Annual

EEO POLICY AND ADA ACCOMMODATIONS 

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at -, or the Talent Acquisition team

To learn more or see our EEO policy, please visit our EEO page at: [ ]

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate's relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

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