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Graduate Entry-Level: Support Analyst
2 weeks ago
Exciting Career Opportunity Join Our Growing Team as a Support Analyst
Location:
Birmingham, UK (Hybrid role - Office-based with some travel to customer sites)
Salary:
£28,500 (rising to £30,500 after training period)
Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for a
Support Analyst
to join a strong and motivated team
What You'll Do:
- Troubleshoot and resolve customer queries and technical issues
- Provide advice on optimising system functionalities for users
- Help customers configure the system to meet their specific business needs
- Build professional relationships by offering ongoing support
- Work with internal teams to test and enhance system performance
Career Development:
- Structured career path with regular feedback and clear targets
- Opportunities for growth into Senior or Lead Analyst roles
- Early responsibility for mentoring and guiding colleagues
Who We're Looking For:
- A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.)
- Strong A-Level results
- Excellent problem-solving and communication skills
- Ability to quickly learn and apply new concepts in technology
- Team-focused with a passion for delivering high-quality service
Training & Growth:
- Comprehensive initial training and close mentoring
- Ongoing opportunities for industry-recognised certifications
Why Join Us?
- Work with a motivated and focused team
- Clear career progression with performance-based reviews
- Salary £28,500, rising to £30,500 after training period
- 25 days holiday (plus bank holidays), rising over time
Ready to join a company where you can grow and make a real impact? Apply now to start your journey
SupportAnalyst #CareerOpportunity #SaaS #Technology #SoftwareIndustry #BirminghamJobs #GraduateJobs #CareerGrowth #HybridRole #Hiring #NewJobWe Are Aspire Ltd are a Disability Confident Commited employer
