Entry Level

Help us to achieve our goal to be the global leader in total quality services.

With your help we will achieve this by delivering Total Quality 360, a comprehensive suite of cutting-edge services which combine quality engineering, cyber security, conformance & interoperability and content quality to deliver end-to-end total quality solutions.

Here at Resillion, our culture is based on an 'if you see something, say something' attitude where we take responsibility. It's one where we expect to adapt and embrace change as the company grows. It's based on recognising the individual worth of every one of our employees and developing their skills to keep us all at the forefront of our industry.

Above all, it's a culture where we're passionate about what we do, and we're committed to the greater good of the company.

If you would like to be part of our journey, then this role may be the one for you.

Overview

Graduate Resource Planner / Resource Coordinator

Birmingham City Centre - Hybrid

**Due to Security Clearance - We can only accept applicants with 5 years UK address history**

We are seeking a proactive and detail-oriented Graduate Resource Planner / Coordinator to support the effective and efficient allocation of resources across our Cyber Security Services portfolio. This role is key to ensuring projects are staffed with the right people, at the right time, with the right skills and clearance levels. The successful candidate will work closely with delivery teams, project managers, and business operations to balance demand, manage priorities, and support the smooth running of project resourcing.

Key Responsibilities

Resource Allocation & Management

• Coordinate the efficient and cost-effective resourcing of staff across Cyber Security projects.
• Ensure all assigned resources meet the required skillsets and security clearance levels for relevant engagements.
• Allocate resources to projects based on priority, availability, and capability.
• Manage movement of resources as project needs evolve, balancing workload and business priorities.

Operational Excellence

• Maintain People Planner daily, ensuring it remains accurate, up to date, and aligned with the live resourcing picture.
• Review weekly project forecasts to ensure financials align with resourcing decisions and commitments.
• Acknowledge all resourcing requests within 24 hours and schedule or resolve them within 3 working days.
• Support month-end activities with Business Operations and management, ensuring financial accuracy and alignment with resourcing data.

Stakeholder Engagement & Communication

• Provide weekly updates to the business on resource availability to improve visibility and support planning.
• Engage proactively with Cyber Security Services leadership, project managers, and delivery teams to understand current and upcoming resourcing needs.
• Communicate changes to project assignments or priorities clearly and promptly to both business teams and technical staff.
• Foster strong working relationships with testers, analysts, consultants, and business stakeholders to improve collaboration and resourcing feedback loops.

Forecasting & Planning

• Work with the business to gain a clear understanding of pipeline activity and anticipated resource demand.
• Support longer-term workforce planning initiatives by identifying trends in skills demand, capacity, and utilisation.

Skills & Experience

Essential

• Graduate in IT or Business Management 
• Strong organisational skills with the ability to prioritise, multitask, and adapt to changing priorities.
• Excellent communication and stakeholder management skills.
• Ability to analyse data and spot discrepancies between financials and resourcing forecasts.
• Problem-solving mindset with a balanced, methodical approach to decision-making.
• High attention to detail and commitment to maintaining accurate records.

Desirable

• Any previous experience in resource management, PMO, coordination, or operational support role.
• Security Clearance highly desirable
• Understanding of Cyber Security or technical delivery environments.
• Experience working with resourcing tools such as People Planner or similar systems.
• Awareness of security clearance requirements within the UK (e.g., SC, DV).

Personal Attributes

• Proactive and collaborative, with the confidence to engage with stakeholders at all levels.
• Approachable, solutions-focused, and able to remain calm under pressure.
• Interested in developing a career in resource management or delivery operations.