Receptionist

3 days ago

StokeonTrent ST PU, United Kingdom Mclub Spa and Fitness Full time

Here at M Club Spa and Fitness we are breaking down barriers for our customers. We are looking for an enthusiastic and dedicated individual to join our team We are passionate about delivering the best customer service, every M Club team member plays their part, working within a diverse and dynamic team, the successful candidate would need to be flexible, reliable and be able to achieve set targets in a fast paced environment.

What are we looking for?

  • Part time hours available
  • Fun and friendly with excellent communication skills
  • Ability to convert potential joiners and sell memberships
  • Organised candidate with good administrative skills
  • Member focused
  • Willing to go the extra mile to help members
  • Good telephone manner and ability to deal with enquiries
  • Competence in IT

Qualifications:

GCSEs grade C in Maths and English

What does the role involve?

  • You must be able to work shifts and weekends on a busy reception desk delivering excellent customer service
  • Tour potential members around the facility and converting them into new members using great sales skills.
  • Deal with member requests, booking classes and being the first port of call for complaints.
  • Attend training sessions and departmental meetings as and when requested
  • Process, amend and update memberships through our Membership Software.
  • Understand GDPR and comply with this when handling personal data.
  • Maintain high standards of hygiene and cleanliness in the reception and front of house.
  • To act in a manner that always puts the member's health and interests first

If you think you've got what it takes, please apply today. We look forward to receiving your CV.

Job Types: Full-time, Part-time, Permanent

Pay: £7.55-£12.21 per hour

Benefits:

  • Discounted or free food
  • Gym membership
  • On-site parking

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

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