Fees Administrator

Are you ready to chart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type:

Employment Type: 12 month Fixed-Term Contract

Seniority: Entry Level

The Partner Remuneration Operations department is responsible for ensuring accurate and timely payments to Partners, along with providing a high level of service in managing all related queries. The department is made up of three operational teams that collectively oversee the end-to-end Partner payment process.

Two of these teams focus on processing and back-office functions, handling the logging, reconciliation, processing, and administration of Partner payments and remuneration data. The third team, Partnership Accounts, is a Partner-facing function that manages direct queries and supports Partners in understanding their payments. Together, these teams ensure that all aspects of Partner Remuneration are delivered efficiently, accurately, and in line with service standards.

The Fees Administrator will deliver an effective and consistently high-quality service to the St. James's Place Partnership by working as part of a high-performance team that logs and captures data relating to Partner's Remuneration, processes fee files, and provides robust, end to end support on all aspects of Partners income, with a particular focus on Third Party Fees.

What you'll be doing:

• Logging, checking and processing daily, weekly and monthly raw data remuneration files.
• Investigating and resolving queries relating to processed files and remittance statements.
• Processing amendments and adjustments as required to correct errors.
• Analyse and interrogate remuneration data to ensure queries are resolved quickly and efficiently
• Capturing data from various source sources into key systems for accurate and timely processing.
• Assisting the team with general administration tasks.
• Responding to emails professionally and within agreed SLA
• Completing all allocated work efficiently and in line with service expectations set by Management.

Essential Criteria:

• Experience in administration, file processing and or data capturing.
• Numerate and accurate with an excellent eye for detail
• Intermediate or above experience of Microsoft packages, particularly Excel.
• Good team player and able to interact with different stakeholder

Desirable Criteria:

• Accountancy qualifications or a degree in the relevant field.
• Strong experience with logical problem solving.
• Experience working in payroll administration

What's in it for you?

We reward you for the work you do, whether that's through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.

We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

Reasonable Adjustments

We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What's next?

If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you Please submit an application by clicking 'apply' below and our team will be in touch.

As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.