Counter Manager

2 weeks ago

Solihull, Solihull, United Kingdom Benefit Cosmetics Full time £25,000 - £35,000 per year

Overview
Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in John Lewis Solihull .
As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities
As a Counter Manager, your missions, will be as follows:

  • Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
  • Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
  • Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
  • Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
  • Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
  • Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
  • Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
  • Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
  • Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
  • Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications
The Bene-Fit for a Counter Manager:

  • Dynamic, enthusiastic, and sales-driven
  • Passion for make-up and Retail with a focus on achieving sales targets
  • Result-oriented, who likes a challenge and exceeding sales expectations
  • Desire to provide a unique customer experience that drives customer loyalty and repeat business
  • Flexible availability including weekends, late nights, Bank holidays and holiday periods.
  • Minimum 6 months retail experience with a passion for sales success
  • Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager

The brand behind Benetint, The POREfessional, BADgal BANG, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits Of Our Counter Manager Position

  • Product Discount
  • Staff Sale
  • New Launch Gratis
  • Annual Leave
  • Full Training provided
  • Refer a friend scheme
  • Competitive Commission Scheme

Come paint the world PINK with us
Apply to become a Counter Manager

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact
.

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