Overseas Payroll Team Leader and Subject Matter Expert

• Cardiff

• Full-time

• Finance

4928_23128

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We're a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We're recruiting for a Overseas Payroll Team Leader and Subject Matter Expert to join us. We're offering a competitive base salary.

Join our Retail Operations team and play a key role in ensuring accurate and timely payments for our customers across non-UK jurisdictions. As an Overseas Payroll Team Leader, you'll lead a team of specialists, provide expert guidance, and drive continuous improvement to deliver exceptional service and compliance.

What you'll be doing:

• Managing a team of overseas payroll specialists and supporting their development
• Overseeing non-UK payment processing and income tax reporting to agreed standards
• Providing expert technical support and acting as a point of escalation for complex queries
• Coaching and motivating team members to achieve performance and quality objectives
• Ensuring compliance with legislative, regulatory, and internal processes
• Driving continuous improvement initiatives across payroll operations
• Delivering training and sharing knowledge to maintain high service standards
• Embedding Conduct Risk principles to ensure good customer outcomes

Qualifications

Who we're looking for:

• Strong leadership experience with the ability to engage and influence others
• Proven knowledge of UK and non-UK payroll regulations and tax requirements
• Experience in Crown territory reporting and PAYE processing
• Ability to prioritise and manage multiple queries effectively
• Excellent communication skills, both written and verbal
• Strong problem-solving and decision-making capabilities
• Collaborative team player with a focus on customer service
• Adaptability and commitment to continuous improvement

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.