Outbound Sales Agent

2 weeks ago

Leeds LS, United Kingdom Overseas Trading Limited Full time £30,000 - £45,000 per year

About OTL

OTL is one of the UK's fastest-growing wholesale distributors supplying independent retailers, symbol groups, and convenience chains across the country.

We stock over 1,000 everyday essentials, from household to pet care, confectionery to personal care — all designed for strong margins and repeat sales.

Our customers include major convenience retailers such as Premier, Nisa, Go Local, Costcutter, and smaller independent retailers, as well as cash & carries and wholesalers and supermarkets.

We're expanding — and we're looking for high-performing telesales professionals who know how to convert calls into revenue.

The Role

You'll be part of our central telesales team, working with both existing trade accounts and new prospects to drive weekly order volume and promotional uptake.

This isn't a call-centre script job — it's commercial sales. You'll need to understand customer profiles, sell solutions, explain promotions, and confidently close orders over the phone.

Key Responsibilities:

  • Make high-volume outbound sales calls to retailers across the UK (minimum 100 calls per day)
  • Hit and exceed weekly revenue targets and conversion KPIs.
  • Build strong repeat relationships — ensuring customers order regularly and know current promotions.
  • Confidently sell full product bays or solutions
  • Handle objections with confidence and convert hesitations into opportunities.
  • Update and maintain accurate CRM records for all customer interactions.
  • Follow up proactively to secure repeat and upsell opportunities.
  • Collaborate with After Sales and Operations to ensure smooth delivery and service

What We're Looking For

  • Proven success in telesales or account management, ideally in FMCG, wholesale, or convenience retail supply.
  • A natural closer — persuasive, confident, and commercially minded.
  • Self-motivated with strong target discipline.
  • Comfortable working at pace with structured weekly sales goals.
  • Able to handle volume calling without dropping quality.
  • Competent with CRM systems and order management tools.
  • Excellent communication and objection-handling skills.
  • Enthusiastic about learning OTL's product ranges and customer base.

What We Offer

  • Competitive salary + uncapped commission (genuine top performers exceed £45k).
  • Regular product and sales training (you'll learn how to sell full bays, not just single SKUs).
  • Progression into Key Account or Field Sales roles for top performers further down the line.
  • Paid holidays and company pension.
  • Supportive team culture that rewards drive and results.

You'll Fit In If You

  • Thrive on targets and competition.
  • Don't need micro-managing — you manage your pipeline.
  • Understand retailers' buying habits and how to sell to independent store owners.
  • Enjoy variety — from pet treats and candles to healthcare and household essentials.
  • Want to grow with a business that's scaling fast in UK convenience and wholesale sectors.

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Outbound sales: 2 years (preferred)

Work Location: In person

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