Deputy Manager
1 week ago
We have an exciting opportunity for a Deputy Manager to join our team within the Boots Online Prescription Service Centre, where you'll have the chance to make a real difference to our customers' and patients' lives. This Deputy Manager position is in a great location as it is based in Leicester city centre. The operation fulfils online prescription orders for patients nationally which are delivered to patients via postal service.
You will lead the operational running of the department and will work in partnership with local stakeholders to enable delivery of this outstanding level of service to patients nationally. Reporting to the Operations Manager and with a leadership team in your store to support you, you will be responsible for delivering a strong trading performance underpinned by an exceptional operational platform.
You will also inspire your teams to engage with new priorities across the business, and will interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you'll need to have
These are the essential skills or experience needed to succeed in this role.
- Experience leading managers who lead teams
- Experience leading teams and experience with dealing with HR issues
- Clear understanding of how to translate strategy into effective execution that drives high performance.
- Understand, impact and deliver KPI's
- Ability to operate at pace, adapting quickly to evolving business priorities.
- A collaborative, people-focused approach, thriving in team-oriented environments.
- Commitment to continuous learning and professional development.
- Experience with problem solving in a healthcare environment with a focus on getting it right for your customers.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria.
- Completed a Pharmacy Advisor qualification NVQ2 (or equivalent)
- Experience working within community pharmacy
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next
If you apply for this role, you will be invited to take a timed online assessment, if you require any adjustments and assistance with this please contact us. Once you have completed the assessment, our team will review your application and be in touch to update you.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Keywords
Retail, Stores, Management, Customer, Assistant Manager, Customer Service, Manager, FMCG, Store Leadership, Sales, Retail Sales, Trainee
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