Marketing Operations Manager

5 days ago

London, Greater London, United Kingdom British Council Full time £35,000 - £40,000 per year

Marketing Operations Manager

The Role:

This role supports the Marketing Operations team by driving operational efficiency and continuous improvement across the function. You will lead and manage projects that enhance services, ensure compliance, and promote standardisation within the team and across the wider marketing organisation. Key initiatives may include developing procurement frameworks, supporting leadership with reporting and communications, and managing our Marketing Community of Practice.

Accountabilities:

The role leads the day-to-day management of projects across the Marketing Operations portfolio, ensuring progress is tracked, milestones are met, and updates are provided to senior leadership. It involves coordinating multiple marketing variables across internal teams, supporting the wider function through workshops, surveys, and communications, and maintaining a clear understanding of operational processes and ownership. The role also manages reporting requests, plans communications, and delivers webinars through the Marketing Community of Practice to drive knowledge sharing and upskilling. Additionally, it builds insight into marketing needs, proposes improvements, and implements best practice frameworks while overseeing budgets, payments, and financial reporting to ensure accuracy and efficiency. Strong stakeholder engagement is key, fostering collaboration across regions, promoting best practices, and developing networks to enhance knowledge and influence decision-making.

Requirements of the role:

  • Degree or professional qualification in digital marketing, technology or business or demonstrable level of equivalent experience
  • Demonstrable knowledge of supporting projects with excellent results.
  • Experience of financial and/or procurement planning and reporting
  • Solid understanding of the processes and tools that enable effective marketing including trends and best practice
  • Experience of dealing effectively with a wide range of stakeholders in a matrix environment.

Closing Date: Applications will close at 23:59 on Wednesday 26th November 2025 UK Time.

You must have the legal right to work in the UK at the time of application.

Important Information:

Department:
Marketing

Contract type:
13 months Fixed Term Contract (Maternity cover)

Pay band
: 7

Salary:
£30,839 per annum plus London Market Allowance of £3,300 if London based

Location
: United Kingdom ( London, Cardiff, Edinburgh and Belfast)

Requirements:

Please note that candidates must have the pre-existing, legal right to work in the UK.

Mobility / relocation / visa sponsoring support will not be provided.

British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.

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