Team Leader Supported Living

Hey there Are you ready to bring your passion, creativity, and happy vibes to a place that truly makes a difference? Look no further At PossAbilities, we're a social enterprise on a mission to help vulnerable people 'Live the life they choose.' Mostly we support people with learning disabilities, young people leaving care and people with we do lots of other great things too. If that sounds like something you'd love to be a part of, keep reading

Our Supported living services help people to live as independently as possible. You will be responsible delivering support for people to live in a safe, excellent quality and happy home.

PossAbilities isn't just a fantastic place to work; it's a place where your heart can sing. Here's why you'll love working with us:

Awesome Pay: Earn £33,800.78 a year for a 37-hour workweek (pro-rata for part-timers).

Pension Perks: We contribute up to 4% of your salary into a pension plan.

Holiday Fun: Enjoy 31 days of annual leave inclusive of 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, and 3 extra days holiday on completion of 5 years long service award Also the opportunity to bring your children or grandchildren to the Cherwell Chipmunks Day Camp for a full day of activities and tasks out in the open air during the school holidays

Duvet Days: Perfect attendance? Have a paid day off to chill

Health & Wellbeing : Access for you and your dependents for free 24/7 confidential EAP support via BHSF and internally trained mental health first aiders to support you.

Social Events: Join fun events with the people we support, staff, and their families.

Discounts & Benefits: As an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending.

Support the Service Coordinator in managing the day to day operations of the [supported living/respite/day] service. Support your team of frontline managers to provide safe and high quality care for individuals they support and help your team develop their skills and achieve their goals.

Your line manager will be the Service Coordinator.

• Recruit, induct, train and manage staff to delivery high quality, person-centred care, and ensure they are up to date with best practice
• Lead a team of [House Managers/Unit Managers] to provide safe, high quality and person-centred services to individuals we support
• Make sure the right staff, with the right skills are working in the right places to best meet the needs of individuals we support.
• Support, monitor and develop your team to perform effectively in their role through regular 1:1s, coaching and mentoring
• Consult with people we support and their families in order to seek feedback on service provision and plan future improvements.
• Complete quality checks on services to make sure our services are being delivered in line with our expected standards, regulatory, legislative and contractual requirements.
• Identify areas for improvement, develop actions plans and monitor completion to ensure improvements are made
• Coordinate excellent comprehensive care with the individual, health and other external professionals, and their families/friends where required
• Monitor and maintain accurate records and documentation for all operational areas of the service
• Working within the organisation's policies and procedures, maintaining records and reports accordingly.
• Prepare performance information and management reports and contribute to service development and planning
• Undertake internal investigations in line with the relevant PossAbilities policies and procedures
• Respond to safeguarding concerns, incidents, and other concerns about service quality and take prompt action
• Provide on-call support
• Deliver training and other development opportunities for staff teams to improve their knowledge and skills

• A caring, empathetic, kind and understanding person who is driven to provide the best care and support (passionate)
• Someone who cares about people having choice and control over their own life, having healthy and happy lives and achieving their hopes and dreams(person-centred)
• A warm person, who enjoys what they do, and wants to help others to feel the same (happy)
• Someone who likes to support and develop people to improve their skills, knowledge, and deliver excellent services
• You take responsibility for your work and the work of the people you lead
• You enjoy variation in your work and will look for the best way to get things done to a high standard
• You like to get positive results, and see problems as opportunities to do things differently and better. You don't limit yourself and will seek out new ideas (creative)
• Honest and transparent, you know what's right and wrong, and you're not afraid to admit when you've made a mistake or deal with an issue in your service (integrity)
• Good attendance and punctuality record
• A good communicator who can use different types of communication or is willing to learn how

We strongly believe that a good workplace is one that values everyone and embraces both similarities and differences and therefore we want to ensure all our employees bring their whole-self to work. We expect you to:

• Be committed to equality, diversity & inclusion; celebrate the differences of our people and contribute to a culture where everyone is valued and respected.
• Be committed to delivering person-centred services and recognising our customers as diverse individuals.

Our values lie at the heart of our organisation and underpin everything we do.

Integrity

We communicate openly and honestly and build relationships based on trust, respect and caring.

Creativity

We thrive on innovation and encourage positive risk taking.

Happy

We believe fun is the key to success

Person centred

We believe that everyone has the right to exercise choice and control in directing their lives and support. We inspire people to achieve greater things.

Passionate

We are dedicated to, and enthusiastic about, providing exceptional services.

Don't just take our word for it:

We were named as one of The Sunday Times Best Places to Work 2025

On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here

We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.

What's it like to work at PossAbilities? Watch and find out... or check our brochure here

We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.

PossAbilities are a Disability Confident employer therefore we commit to providing those with a disability, who meet the essential criteria, an interview for the role.

If you require any accommodations during the application or interview process, please email , and we will work with you to meet your needs.

Still not sure? Complete our expression of interest form and someone will give you a call back to chat things through with you.