Program Support Officer

7 days ago

Reading, Reading, United Kingdom Mobile Broadband Network Ltd (MBNL) Full time £40,000 - £70,000 per year

Programme Support

Reading – Hybrid-working

Contract

At MBNL, our mission is clear:
Managing the Mobile Infrastructure to Enable Digital Britain
. As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity.

Our Portfolio Management Group (PMG) is a centre of excellence, driving change and operational delivery across our organisation to meet the evolving needs of our internal customers and shareholders.

We're looking for a proactive and detail-oriented
Programme Support Specialist
to join our dynamic team. This role is pivotal in supporting our Programme and Project community, ensuring high standards of delivery and continuous improvement across our tools, processes, and governance.
This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

What you'll do:

You'll be at the heart of our project operations, helping to ensure successful delivery through structured support and insightful coordination:

  • Schedule & Delivery Tracking
  • Monitor project timelines, milestones, and deliverables to support critical path analysis and sequencing decisions.
  • Financial Oversight -
    Track budgets, actual spend, and forecasts to ensure alignment with governance and delivery goals.
  • Reporting & Governance -
    Prepare and manage reporting cycles, Project Board packs, and investment submissions.
  • Meeting & Workshop Coordination -
    Organise SteerCo sessions and workshops, prepare agendas and materials, and ensure effective follow-up.
  • Project Artefact Management -
    Maintain key documentation including plans, forecasts, RAID logs, stakeholder maps, and SharePoint spaces.
  • Stakeholder Engagement -
    Collaborate with internal teams, shareholders, and suppliers to support project needs and drive outcomes.
  • Continuous Improvement -
    Contribute ideas and actions to enhance PMG processes, tools, and governance frameworks.

What you'll bring

  • Experience in a project environment with strong planning and reporting capabilities
  • Understanding of project financials and resource usage
  • Knowledge of RAID management and stakeholder coordination
  • Excellent communication, prioritisation, and multitasking skills
  • A proactive, flexible, and solution-focused mindset
  • Ability to work under pressure and manage escalations effectively.

Nice-to-Have

  • Professional qualifications (e.g., P3O, Prince2, APMP)
  • Familiarity with financial processes and project accounting

MBNL – building strength through inclusion.

At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.

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