Robotic Application Engineer

5 days ago

Basingstoke, Hampshire, United Kingdom KION Group Full time
The Robotic System Engineer will work to ensure the installation & commissioning for automation solutions (AGV & AMR). Planning,
installation, commissioning and customer handover/sign off for automation solutions with driverless transport systems. Provide
technical support to the aftersales department, undertake change requests and on-site error analysis.We offer:


• Be involved in the design, development and implementation of hardware and software systems.


• Identify and resolve complex problems, applying your problem-solving skills to deal with various technical issues.

• Create and review project and component specification documentation.

• Design the system layout, including the warehouse plan with driving paths and pick/drop locations, using AutoCAD.

• Adjustment of the AGV routes and parameters

• Testing and validating the overall solution and certifying conformity

• Strong involvement in Risk assessment & Impact assessment with PM before final submission to customer

• Collaborate with customers on full system design, approval, and acceptance.

• Perform system emulation analysis and review the results.

• Be part of the on-site team during system startup and implementation of the Go-Live phase.

• Develop strong customer relationships.

• Facilitating controlled AGV demonstrations at KION ITS UK&I locations or on customer sites

• Undertaking proof of concept (PoC) configuration automation solutions with AGVs within a customer's operation

• Performing training for end customers

• Supporting the service organisation as a technical specialist consultant – on site, via telecoms/digital platform & via
remote diagnosis

• Coordination of possible root cause(s) of failure with our automation partners and achieving fastest possible issue
resolution for our customers

• Follow up KPI onsite (errors, availability, pallet/h performance, etc.) with recommendation of action plan.

• Pre and post sale application and system support

• In your role you a full certification is required. It is mandatory that you pass all the trainings and internal certifications
when required by your line manager.

Tasks and Qualifications:

Interfaces:

Internal:


• Robotic Engineering

• Technical Product Support

• ITS EMEA RAE team members & management

• Director(s) (Aftersales and Intralogistics)

• Regional Senior Management

• Intralogistics Solutions Management and Colleagues

• Project stakeholders
External:


• Customers

• Technical Experts – 3rd parties/suppliers

Required functional competencies / experience / qualifications:


• Engineering qualification, Bachelor's degree or similar or experience in the automation industry

• Proficiency in computer skills, including AutoCAD and Microsoft Office

• Experience in material handling automation equipment is advantageous, preferably with AGVs and pallet conveyors.

• Experience with WMS, WCS, or Control Level Software is advantageous.

• Demonstrates and applies a broad knowledge in the field of specialization through successful completion of moderately
complex assignments.

• Ability to apply complex knowledge of fundamental concepts, practices, and procedures in the particular area of
specialization.

• Desire to travel extensively across the UK&I (primarily), plus Europe (up to 80% peak travel time)

• Experience in commissioning of complex plants/systems would be an advantage.

• Ability to represent the company in front of the customer.

• Excellent communication skills, both written and verbal

• Fluent spoken & written English language skills essential.

• Ability to work well in an environment of international teams.

• Strong organizational skills

• Self-starter who will take initiative to identify issues and pursue resolutions.

• Strong problem-solving skills

• Self-motivation

• Good listening skill

• Attention to detail.

• Full driving license

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