Customer Services Representative
3 days ago
Are you an experienced customer service professional with a background in the IT reseller space? Looking for a fun, dynamic team where your voice matters and your work truly makes an impact? BSL-IT is on the lookout for a Customer Services Representative to join their fantastic team
What you'll be doing:
- Handling DOAs, sales credits, and customer service forms with distributors and manufacturers
- Booking and raising collections with suppliers and couriers
- Working closely with our sales and operations teams to resolve queries efficiently
- Supporting customers in a professional, friendly, and timely manner
- Using systems like Salesforce & Xero (experience helpful but not essential)
What we're looking for:
- Solid customer service experience – ideally in an IT reseller environment
- Highly organised and detail-focused
- A confident, fun, outgoing personality who's great with people
- Strong communication skills and a problem-solving mindset
- Comfortable working in our HQ in Burton Latimer at least 3 days a week (hybrid flexibility)
What you'll get:
- £26,000 salary
- 25 days holiday + your birthday off
- 33.5-hour work week
- A supportive, close-knit team that values personality as much as performance
- Real opportunities to grow with a fast-paced, growing tech company
If you are interested, please upload your CV and let's talk about your future with us
Job Type: Full-time
Pay: £26,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- Private medical insurance
Work Location: In person
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