Rent Protection Administrator

1 week ago

Worcester, Worcestershire, United Kingdom Foxtons Full time £24,000 - £40,000 per year

We're currently looking for a Rent Protection Administrator to sit within our Tenant Credit Control team in our Property Management division. The position will be heavily administration focused with responsibility for managing our Rent Protection policies. Foxtons offers landlords the opportunity to purchase rent protection insurance which covers unpaid rent in the event their tenant defaults.

Core responsibilities of the role:


• Discussing the policy details with clients


• Setting up new policies


• Auditing existing policies to ensure compliance


• Setting up new claims when appropriate


• Tracking claim payments


• Tracking volumes, conversions, claims and reporting to management


• Assist the wider team in responding to landlords and tenants' emails regarding outstanding rent.

About You

As well as strong organisational skills and excellent attention to detail, we are also looking for people who are self-motivated.

No previous experience in the property industry or credit control is required, as full training and ongoing development will be provided. All we ask is that you come with the willingness to learn and the desire to do the job well.

We offer

  • £24,000 per annum
  • Comprehensive, ongoing training programme
  • Great career opportunities
  • Diversity and inclusion networks
  • One paid work day a year to volunteer for a charity of your choice
  • Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform, and subsidised gym membership
  • Enhanced parental policies, including generous shared parental leave
  • Subsidised staff café and bar

This role is based in our Worcester office (WR4) towards the outskirts of the city with excellent transport links from numerous locations. Free onsite parking is provided.

The hours for this role are 9:00am-17:30pm

About Us

As London's number 1 estate agency brand,* our customers choose us because we get it done. And we know it's our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry's most influential professionals.

Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs.

* TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level

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