Product Manager

Product Manager

Clinical Partners, a leading mental health services provider, is seeking an experienced Product Owner to lead the development and continuous improvement of digital healthcare products, specifically focusing on the Salesforce platform and related healthcare solutions.

The Product Owner will act as a bridge between stakeholders and the development team, ensuring that product features align with business goals, enhance patient care, and meet regulatory and operational requirements.

The ideal candidate will have a background in healthcare technology, product management, and experience with Salesforce or similar platforms.

Key Responsibilities:

• Contribute to and communicate the product vision, ensuring alignment with Clinical Partners' strategic goals. Work closely with leadership and stakeholders to prioritise features that enhance patient care and streamline operational processes.
• Develop, prioritise, and manage the product roadmap and backlog, ensuring we deliver our objectives, meet business needs, regulatory requirements, and technical dependencies. Regularly refine user stories and epics in collaboration with cross-functional teams.
• Act as the primary liaison between clinical, operational, IT, and development teams, ensuring that all parties are aligned on product goals and timelines. Gather feedback from clinicians, patients, and business leaders to inform product improvements.
• Lead sprint planning, stand-ups, and retrospectives in an Agile environment. Ensure that development teams have a clear understanding of priorities, objectives, and success metrics for each sprint.
• Collaborate with development and testers to define feature specifications, acceptance criteria, and ensure thorough testing of new features and integrations before deployment.
• Ensure that all product developments meet industry standards for security and compliance, particularly in healthcare (e.g., HIPAA, GDPR), safeguarding patient data and maintaining system integrity.
• Contribute to the product roadmap, balancing short-term deliverables with long-term strategic goals. Coordinate product releases, ensuring timely and quality deployments in collaboration with developers, testers, and operations teams.
• Leverage data and user insights to guide product enhancements. Track key performance metrics, user feedback, and market trends to continuously improve product offerings.
• Create and maintain product documentation, training materials, and conduct training sessions for internal teams to ensure effective product adoption and usage.

Requirements:

• Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related field (Master's preferred).
• Significant experience in product management or as a product owner, with a focus on software development, ideally within the healthcare sector.
• Proven experience working in Agile environments, managing digital healthcare products or platforms such as Salesforce.
• Experience with healthcare-related software (e.g., Health Cloud, EHR systems) is a significant advantage.
• Strong ability to adapt to different platform capabilities, workflows, and customisation.
• Ability to translate business needs into technical requirements and effectively communicate them to development teams.
• Familiarity with product management tools like Jira, Confluence, or similar systems for backlog and project tracking.
• Strong leadership and decision-making abilities with a collaborative approach.
• Excellent communication and presentation skills, capable of explaining complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills, with a data-driven mindset and attention to detail.

Remuneration and Benefits:

This role is a full-time, hybrid/remote role with occasional travel to London.

We're offering hybrid working in this role. You'll be fully equipped to enable you to work from home.

25 days paid holiday (increasing with service to 28 days) plus bank holidays.

A day off for your birthday.

Company events, including Christmas parties and Team building days.

Opportunities to take part in charitable events.

Flexible working opportunities to fit around your personal and family life.

Access to a Wellbeing portal and Employee Assistance Programme (EAP).

Eyecare Scheme/Company contribution towards eye tests and glasses.

Next Steps:

To be considered for this exciting opportunity, please simply submit your CV.

If you'd like to discuss this role in more detail with the hiring manager or wish to have a copy of the full job description and person specification, please email - and this will be arranged.

We're proactively recruiting to this role which may result in the advert being closed early. All CVs received at that point will be considered.

Equal Opportunities Employer:

At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.

DBS Check Requirement:

Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.