Head of Revenue Operations

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

Department Focus:
The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences.

Your Impact:
As the Head of Revenue Operations, you will lead our global RevOps function, playing a pivotal role in aligning and optimising our entire Go-To-Market engine—including sales, marketing, customer success, and partnerships. You will design and execute strategies to streamline global operations, improve pricing and packaging, and ensure our GTM teams have the tools and insights they need to succeed in our high-growth B2B SaaS environment.

This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our London or Madrid office and 2 days from the comfort of your home.
What you will do:

• Strategic Leadership & Vision (approx. 25%): Execute a global RevOps strategy aligned with company growth plans. Partner with leaders to drive revenue predictability, operational excellence, and scalable processes. You will also lead and mentor the RevOps and IS teams, fostering a culture of collaboration and continuous improvement.
• Systems & Tools Management (approx. 30%): Own and refine the end-to-end lead-to-cash lifecycle, ensuring process and data integrity across our GTM stack, including HubSpot as the core CRM and Planhat. You will also establish data governance frameworks to ensure accuracy, reliability, and compliance across all GTM systems.
• Pricing, Packaging, and GTM Performance (approx. 20%): Lead our pricing and packaging strategy, partnering with Product, Sales, and Finance to design plans that drive growth and retention. You will build models to evaluate discounting and deal structures, and measure GTM performance using clear KPIs and dashboards.
• Revenue Enablement & Insights (approx. 15%): Partner with GTM leaders to streamline processes across the customer lifecycle, from lead generation to renewal and expansion. You will drive forecast accuracy, territory planning, and quota setting with data-driven insights.
• Global Team Support & Innovation (approx. 10%: Manage the operational challenges of a distributed global team and support local markets with tailored strategies while maintaining a centralized global structure. Design and execute an AI-powered strategy for our Account-Based Marketing (ABM) program, collaborating closely with the Enterprise Sales team to automate account discovery and prioritization.

What you will bring:

• Core Experience: 8+ years of experience in a Revenue Operations, Sales Operations, or GTM Operations role. You must have proven experience in a B2B SaaS company during a rapid growth phase (scaling from ~$50M to ~$250M ARR) and demonstrable experience supporting an enterprise sales motion globally.
• Technical Proficiency: A deep, practical understanding of how to apply the latest AI tools to sophisticated GTM motions. You must be an expert systems administrator with hands-on experience with HubSpot (Sales Hub) and experience with Planhat, Looker, and modern AI-native prospecting tools like 6sense, Demandbase, Clay, or Cognism.
• Problem-Solving: You are a data-driven strategist who can devise high-level strategy and is equally comfortable rolling up your sleeves to build a workflow or debug a data issue. You can rally people around a clear vision and build pragmatic solutions.
• Communication: Excellent communication skills with the ability to articulate complex technical and data-centric concepts to a non-technical audience. You are a strong "consent" builder who can motivate people across departments to align on solutions.

Join Our Innovative Journey:
At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.

What You'll Gain by Joining Us:
Invest in Your Growth-
We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.

Solve Meaningful Challenges-
Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.

Drive Innovation-
Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.

Collaborate with a Global Team-
Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.

Be Part of a Unicorn-
Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.

Enjoy Regionally Tailored Rewards-
Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you're supported with what matters most—right where you are.

Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information:

• Fluency in English is required, with strong written and verbal communication skills being essential.
• Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
• Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.

If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected] .
Ready to shape the future of commerce with us? Explore our opportunities and apply today
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.