Door Supervisor
2 weeks ago
About Scotsman Group:
Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.
The Role:
We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.
Role Responsibilities:
As part of the security team, your role will include:
- Monitoring and managing crowds and queues
- Dealing with conflict; restraining and escorting customers off of the premises if required
- Ensuring the safety of customers and staff at all times
The Person:
The ideal candidate will have:
- A valid SIA Door Supervisor Badge is mandatory for this role
- 2 years experience within a similar role would be preferred.
- Great communication and customer service skills with the ability to diffuse high tension situations.
- Availability to work shifts, including late nights and weekends at key times during the year.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Progression opportunities through our Scotsman Steps programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How to Apply:
If you are a dedicated and confident individual looking to join a leading hospitality group, apply now and one of our friendly team will be in touch.
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