Senior Motor Engineer

We're seeking a skilled and experienced Senior Motor Engineer to join our dynamic team on a permanent basis. In this role, you'll be responsible for leading a high performing team that contributes effectively to business performance, strategy and creates positive customer outcomes.

If you are passionate about delivering technical excellence and making a positive impact within the motor insurance sector, we would love to hear from you.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

What you'll be doing:

• You'll be responsible for managing a team of 12 and you'll act as a senior technical referral point.
• Supporting development through coaching and feedback ensuring individual, team and unit KPI's are met.
• Monitoring team performance data to identify opportunities for continuous improvement.
• Appropriately implement conduct and performance policies to manage absence and performance.
• Identify potential risks or challenges early and work with the Unit Manager to prevent issues before they arise.
• Dealing with complaints from external customers.
• Representing engineering at internal meetings and external supplier meetings.
• You'll be responsible for high value authority approvals.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

What you'll bring:

• Significant motor vehicle claims assessment experience, preferably gained in a vehicle service or repair workshop environment is essential.
• Proven experience in leading and managing a team of at least 12 is essential.
• Automotive Technician Accreditation (ATA) for Vehicle Damage Assessment is essential.
• ONC/HNC/NVQ or City and Guilds Full Technical Certificate gained in an association with a recognised motor industry training or apprenticeship programme is essential.
• Expert user of Audatex computerised vehicle damage assessment system and CAP valuation software would be highly beneficial.
• Knowledge and understanding of motor vehicle construction, repair techniques and repair cost calculations.
• Proven ability to coach and demonstrate a genuine interest in developing and supporting people.
• Highly organised, detail oriented and creative approach to problem solving.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to

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Who we are:

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.