Inside Sales Manager

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

** You must have the Right to Work in the UK. Sponsorship is not available for this role **

Meet the team:
Join a passionate and innovative commercial team dedicated to transforming healthcare sales. As Inside Sales
Manager, you'll play a pivotal role in driving our direct-to-consumer and NHS business, with a special focus on
dispensing doctors. We value collaboration, creativity, and a commitment to excellence—making this an
exciting opportunity for someone who thrives in a fast-paced, mission-driven environment.
 

Where you come in:

• You will lead, coach, and develop a team of Inside Sales Representatives to achieve and exceed sales
targets across direct-to-customer and NHS channels.

• You design and execute a multi-channel selling strategy for the NHS, with a particular emphasis on
engaging dispensing doctors.

• You manage the sales cycle for direct-to-consumer business, ensuring a seamless customer
experience from initial contact to close.

• You collaborate with Marketing, Market Access, and Field Sales to deliver cohesive campaigns and
messaging.

• You analyse sales data to identify trends, opportunities, and areas for improvement.

• You drive sales success through robust performance management, setting clear KPIs and fostering
accountability.

• You build and maintain strong relationships with NHS stakeholders, including practice managers and
prescribing clinicians.

• You ensure high levels of customer satisfaction and retention through proactive engagement and
support.
 

What makes you successful:

•You are an experienced inside sales manager, ideally with healthcare or medical device sector
experience.

• You have a strong understanding of NHS structures and the sales cycle related to dispensing doctors.

• You bring a proven track record of leading teams and driving performance through data-driven
decision-making.

• Your communication and coaching skills are exceptional, enabling you to motivate and develop your
team.

• You are proficient in CRM systems and sales analytics tools.

• You thrive in a collaborative environment and are comfortable working cross-functionally.

• You are results-oriented, with a passion for delivering commercial success.

• (Nice to have) You have experience with multi-channel sales strategies and knowledge of additional
healthcare systems.

What you'll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the
communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

•  Typically requires a Bachelor's degree with 8-12 years of industry experience

• 2-5 years of previous management or lead experience

Office based: Office visits will be three times a week.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.