Operations Manager

Company background

Established in 2006, Union Maritime Ltd has experienced rapid growth to become an international shipping group with offices in 3 continents and is at the forefront of the maritime industry, offering our customers cutting-edge transportation and logistics solutions.

We constantly push the boundaries of what is possible, leveraging the latest technologies and industry's best practices to deliver unparalleled efficiency and reliability. Whether it's our innovative approach to cargo handling or our use of data analytics to optimise routes and logistics, we are dedicated to staying ahead of the curve.

We have a diversified vessel portfolio in the tanker and dry bulk sectors with a strong presence in clean products and light chemical market, a revenue in excess of $500m and a fleet of circa 80 vessels under management.

At Union Maritime Ltd, we don't just meet the needs of our customers; we anticipate them. Join us on the cutting edge of maritime innovation and experience the Union Maritime difference.

The position

We are seeking a highly motivated and experienced Operations Manager to lead our global Ship-to-Ship (STS) transfer operations. The successful candidate will be responsible for overseeing a high-performing, globally dispersed team of five, ensuring the flawless and safe execution of fast-paced STS transfers for major international oil companies. This role is critical to maintaining our dominant market position, requiring a strong background in marine logistics, exceptional problem-solving skills, and proven commercial and relationship management abilities.

Key responsibilities

1. Operational Leadership & Oversight

• Lead, mentor, and manage a globally distributed team of five Operations personnel, fostering a culture of safety, compliance, and excellence.
• Oversee the end-to-end planning, execution, and closure of all STS transfer operations, ensuring strict adherence to international maritime regulations, industry best practices (e.g., OCIMF/SIGTTO), and client-specific protocols, particularly those relating to oil majors.
• Act as the primary point of escalation for complex operational issues, rapidly applying problem-solving skills to mitigate risk and ensure operations remain on schedule.
• Establish and monitor key performance indicators (KPIs) for operational efficiency and safety.

2. Asset & Readiness Management

• Direct the teams responsible for maintaining and ensuring the perpetual readiness of all company STS equipment, including specialized transfer hoses, fenders, and support craft.
• Implement rigorous maintenance schedules and inspection regimes to guarantee that all assets meet the highest standards of availability and certification for immediate deployment.
• Manage operational budgets related to equipment maintenance, logistics, and crew deployment.

3. Client Relationship Management & Market Strategy

• Develop and maintain strong, proactive relationships with key client contacts, specifically within major oil and gas companies, acting as the primary operational liaison.
• Regularly engage with existing and potential clients to understand evolving needs and secure continuous business.
• Actively contribute to the commercial strategy by identifying opportunities and ensuring service delivery consistently reinforces the company's dominant market share.
• Handle client feedback and operational non-conformances with urgency and professionalism, providing comprehensive root cause analysis and implementing corrective actions.

Requirement

• Solid Background in Shipping/Marine Operations: Minimum of 5 years of progressive experience within the maritime industry, with a substantial portion dedicated to STS, bunkering, or equivalent specialized marine logistics.
• Leadership Experience: Proven track record of successfully managing a team, including experience overseeing geographically dispersed and/or offshore teams.
• Technical Proficiency: Deep understanding of STS transfer procedures, cargo handling, ship vetting processes, sanctions and vessel compatibility.

This is an exceptional opportunity for a driven individual to join a leading global shipping company at a critical juncture in its growth. You will be part of a forward-thinking, dynamic team and have the chance to shape the future direction of the company's commercial strategy.

At Union Maritime, we pride ourselves on fostering a supportive, collaborative environment where talent is nurtured, and personal and professional growth is encouraged. If you are looking for a challenging, fast-paced role with the potential to grow and develop within an industry-leading organisation, we want to hear from you.