Housekeeping Supervisor
2 weeks ago
Fantastic employee rates with IHG Hotels worldwide.
To assist with the smooth and efficient operation of the Housekeeping Department, ensuring all guests' facilities are maintained to the standards required and the departmental budgeted profitability is achieved.
Main Responsibilities
To facilitate control of all linen stocks and levels, ensuring linen costs are controlled in accordance with hotel procedures.
To ensure efficient stores procedures, ensuring cleaning materials and guest supplies are adequate, stores are used effectively, thereby ensuring budgeted costs are managed.
To directly supervise and co-ordinate the activities of the Housekeeping staff thus ensuring high standards of cleanliness are maintained throughout.
To suggest ways of further enhancing the above standards.
To ensure routine maintenance is carried out in your area of responsibility, reporting any damage, wear and tear, ensuring bedroom faults are reported and rectified promptly
To organize and set up on-going deep clean schedules.
To assist management in creating a team environment which promotes good employee morale and pride in the department and the hotel.
To lead and motivate staff in order to encourage and obtain maximum commitment.
To communicate with all team members (this to include departmental and other personnel) by holding regular briefing sessions and attending hotel meetings when required.
To supervise the allocation, servicing and checking of hotel bedrooms and public areas.
To implement effective key control system in the department, thus ensuring the security of all Housekeeping areas.
To be fully aware and strictly adhere to hotel security procedures.
To deal with complaints relating to Housekeeping, where necessary.
To service rooms and carry out routine and periodic cleaning in allocated areas, as directed by superiors.
To practice the correct use and care of equipment, such as vacuum cleaners, trolleys, etc. and to report any malfunctions of such equipment immediately.
To ensure the correct use of cleaning agents on all surfaces as directed.
To report any damage, wear and tear arising within your workplace.
Job Type: Full-time
Pay: From £12.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Work Location: In person
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