College Operations Officer

1 week ago

Herne Bay CT JZ, United Kingdom Salt Training Limited Full time £25,000 - £39,000 per year

Job Summary

We are seeking a detail-oriented and proactive College Operations Officer to support our daily operational activities. The ideal candidate will possess strong organisational skills and a solid background in administrative tasks for an educational setting. This role is essential for ensuring smooth office operations and providing excellent support to our team and learners.

Ideal Candidate

  • Have hands on experience of the Individual learner Record systems and returns
  • Data anaylist experience and able to create reports at a high level
  • Have 3 years experience of working in a college operations and services role
  • Have experience as an exams officer
  • Have experience of bookkeeping, Pay roll and HR
  • Have experience Admissions, Enrolment, Registrations and claiming of learners qualifications within a FE or school environment
  • Have Experience of holding a role as personal Assistant
  • Strong customer services skills and conflict resolution
  • Experience of Apprenticeships and associated systems including E- Portfolio and the Apprenticeship service.

Duties

  • To have a experience and understanding of student admissions and college based systems such as PICS, Smart Assessor and BSKB
  • To have a understanding of the Individual Learner Record and the requirements to provide error free data returns to the Department for Education
  • Assist in managing office supplies and inventory, ensuring all necessary materials are available
  • Perform data entry tasks accurately and efficiently, maintaining up-to-date student records
  • Provide clerical support, including filing, scanning, and document management
  • Answer phone calls with professionalism, demonstrating excellent phone etiquette
  • Utilise Microsoft Office to create documents, spreadsheets, and presentations.
  • Be the exams officer for the College and Training centre, Registering learners with Awarding Bodies and conducting exams inline with the JCQ requirements
  • Support financial operations by assisting with data entry and basic accounting tasks
  • Collaborate with team members to streamline processes and improve operational efficiency

Skills

  • Previous office, Admissions, Exams and Management, Information and Funding experience is essential for success in this role
  • Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
  • Administrative experience that demonstrates the ability to manage multiple tasks effectively
  • Excellent organisational skills with a keen attention to detail
  • Typing skills that ensure accurate documentation and communication
  • Familiarity with business systems such as xero, PICS, BSKB and Smart Assessor is advantageous but not mandatory
  • Experience in data entry and clerical duties is highly valued

If you are a motivated individual looking to contribute to a dynamic team environment while enhancing your administrative skills, we encourage you to apply for the Operations Assistant position.

Job Types: Full-time, Permanent

Pay: £25,000.00-£29,000.00 per year

Benefits:

  • Company pension
  • Employee discount

Education:

  • Bachelor's (preferred)

Experience:

  • Working in a Further Education college, University or School: 3 years (preferred)
  • Individual learner record: 3 years (preferred)
  • Personal Assistant: 3 years (preferred)
  • Bookkeeping, payroll and HR: 3 years (preferred)
  • Apprenticeship: 3 years (preferred)
  • Exams officer: 3 years (preferred)
  • Admissions within a college: 3 years (preferred)

Work Location: In person

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