Head of Accommodation, Welfare

JOB DESCRIPTION

Job Title: Head of Accommodation, Welfare & Student Services

Responsible to: Principal

Job Purpose: To be concerned with all aspects of the placement of students in

accommodating homestay and matters relating to student welfare and

safeguarding in general.

Job Duties:

1. To allocate students to homestay families according to their stated preferences and those

of the family, to re-allocate where problems arise, and to counsel students and families,

as required.

1. To maintain a register of suitable homestay hosts on the College's computer database. To

visit all new families and inspect existing families within two years, maintaining a record

of visits and recording updates of information. Actively look at recruiting new host

families.

1. To maintain standards of accommodation through informal and formal evaluation. To

carry out the administration of the homestay provision: updating homestay family

profiles. Collection and monitoring of annual homestay gas safety certificates. Ensure all

consent forms are obtained for u18s

1. Process and check all payments to host families every fortnight in liaison with the Finance

Office and email detail to homestay hosts.

1. To educate and inform homestay families, through general letters and meetings aimed at

raising cross-cultural awareness, and passing on information on College policy and

requirements, and matters such as tax and insurance.

1. Meet and greet new arrivals and carry out welfare briefings for each intake of students,

and to liaise with the Course Director over individual health or welfare problems. Work

closely with group leaders to ensure the welfare of the group.

1. To be informed on all matters relating to welfare and accreditation criteria, including

legislation relating to the safeguarding.

1. To be the named designated safeguarding person responsible for the welfare and

safeguarding of u18s and vulnerable adults. Record all safeguarding concerns, disclosed

allegations and follow the procedures as set out in safeguarding policy.

1. To complete all enhanced DBS checks for homestay hosts including obtain

documentations and ID also maintain the college single central record.

1. Obtain references as per our safer recruitment procedure and British Council

requirements for all new hosts.

1. Responsible for homestay hosts completion of safeguarding awareness courses and

monitoring logging information/certificates.

1. To report on any welfare or criminal incidents concerning individual students, and to deal

with any welfare issues arising with the Principal. Also maintain and update emergency

folder and liaise with Social Activity Organiser each week.

1. Induct all new staff and train homestay hosts on our safeguarding policies including

prevent and awareness of duty of care.

1. Liaison with Student Services Office weekly to ensure all arrivals and departures are

organised, also accompany u18s with medical and dental appointments and to provide or

arrange transport, as required.

1. To be on duty rota for group arrival and departure weekends. Time off in lieu/overtime is

granted according to College Procedures.

1. To be the emergency contact out of College hours via the emergency phone for students

and homestay families, and to deal with any welfare issues arising. The Accommodation

and Welfare Officer is required to arrange alternative cover during any leave of absence,

as appropriate.

1. To record on-going student welfare and accommodation matters within the College's

administration database.

1. To provide assistance and cover in the Student Services Office when required.

2. Update Homestay host information guides yearly and produce a Host update to send to

all active homestay hosts.

1. Arrange homestay host evenings/events.

2. Liaise with Marketing department and Enrolment Officer in particular with groups

analysing data and checking availability.

1. To carry out other duties as directed by the Principal.

Job Types: Full-time, Fixed term contract

Contract length: 10 months

Pay: From £26,664.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person