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Receptionist/Front of House

2 weeks ago

London WS NE, United Kingdom Dr Nyla Medispa Full time £25,000 per year

We are currently recruiting for motivated, organized Full Time and Flexible working receptionists/ Admin Clerks

As a receptionist/admin clerk you will represent the brand and welcome the guest on arrival. You will be responsible for providing excellent customer service meeting the company's standards whilst maximizing sales. You will also play a Key role of managing the administrative processes within the clinic.

You will ensure the smooth running of the reception with all areas operating a high-quality service.

  • Keep the reception area tidy and the focal point for guest's arrival.
  • To have maximum knowledge of all products, service standards, procedures, and company policies. Essential Skills and Experience:
  • A passion and energy for people skills and flair for delivering excellent customer service.

Experience of managing administrative process in an organized and efficient way

  • Must be very friendly and professional in approach.
  • 12 months experience in a similar role

At least one years of experience in the Aesthetic/Beauty/Medical Industry

Taking payments and handling invoices

Making and managing bookings at the reception

Diary management

Checking Vitals of Patients – Consent Forms, Treatment Notes, Financials are all complete

What we need from you…

-An infectious personality

-Initiative to solve any problem for our guests

-Ability to motivate and engage others

-Team player and ability to partner with other departments –

A passion for delivering outstanding guest service

Manage team to ensure they promote company standards.

Job Types: Full-time, Part-time, Permanent

Pay: From £25,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • On-site parking

Work Location: In person