Legal Secretarial Team Manager

2 weeks ago

London, Greater London, United Kingdom Gia Consultancy Full time £60,000 - £90,000 per year

Secretarial Manager – Legal or Professional Services

My client, an international law firm with offices throughout the UK is seeking to appoint an experienced Manager to oversee the secretarial function for two of its busiest divisions.  This is a newly created role so initially for a period of 12 months with a view to becoming a permanent role.

Reporting to the Senior Secretarial Manager and manging up to 30 direct reports, this is an exciting opportunity to join a world renown law firm and really utilise your management experience. 

Based in London 4 days per week (1 day work from home), the scope of the role involves frequent travel to other UK offices in the group. 

The Secretarial Manager will support the Practice Group Leads on all managerial aspects and pastoral care. The ideal candidate will demonstrate effective leadership, serving as a positive role model who inspires their team. They should exhibit motivation, strategic thinking, and a collaborative approach to implementing change initiatives. We seek a professional who approaches challenges creatively, develops innovative solutions, and drives continuous improvement within the administrative function. The Secretarial Manager will work closely with the Practice Managers to become the operational hub of the Practice Group

Key Areas of Responsibility: 
  • Oversee and optimise the BigHand digital workflow management system to ensure usage and efficient task allocation and completion.
  • Provide direct supervision and professional development for Practice Support Executives within the Practice Group.
  • Provide Practice Support Workflow Coordinators (PSWC) with operational guidance and implementation support.
  • Oversee and optimise the BigHand digital workflow management system to ensure usage and efficient task allocation and completion.
  • Guide the process of implementing strategic changes and innovative initiatives to enhance operational effectiveness.
  • Accountable for continuous improvement through the identification and execution of process enhancements.
Responsibilities:

Provide direct line management to the PSWC's and PSE's covering:
  • Conducting continuous career conversations.
  • Managing extended absence.
  • Navigating formal performance and conduct procedures.
  • Conducting salary reviews and annual performance evaluations ensuring consistency across the population.
  • Implementing targeted training and development programmes.
  • Facilitating coaching and mentoring relationships.
  • Assessing staffing requirements and resource allocation needs.
  • Delivering outcomes and ensuring actions from staff surveys.
Additionally:
  • Facilitate regular biweekly individual meetings with PSWC's.
  • Cultivate a unified team culture that promotes collaboration and cohesion among the secretarial support team.
  • Coordinate and lead monthly PSWC Leadership and PSE meetings, preparing agendas, documenting minutes, assigning action items, and advancing innovation and process enhancement.
  • Develop productive working relationships with PSWC's across the firm.
  • Establish effective partnerships with Practice Group Leaders and Divisional Leads.
  • Participate in Practice Group meetings to enhance visibility and gain an understanding of, and effectively manage, departmental needs.
  • Develop connections with Business Services colleagues to comprehend service delivery requirements and identify opportunities to enhance stakeholder support
Personal attributions and experience:
  • Experience of managing a secretarial team.
  • Demonstrated ability in leading teams effectively within a professional services environment.
  • Experience of delivering results using a workflow such as BigHand and utilizing reporting data for informed business decision-making.
  • Effective in change management and project delivery initiatives.
  • Notable communication and relationship-building capabilities, with demonstrated effectiveness across all organisational levels.
  • Proficiency in maintaining performance excellence under time constraints and critical deadlines.
  • Skilled at cultivating stakeholder engagement throughout the organisation, particularly with secretarial personnel and partners.
  • Demonstrated ability to inspire and cultivate commitment within secretarial teams.
  • Refined interpersonal approach characterised by discretion, diplomacy and unwavering confidentiality.
  • Self-directed professional who exercises expert judgement and constructively challenges established practices.
  • Highly developed organisational capabilities and time management proficiency.
  • Commitment to remaining current with industry trends and market developments.
  • Versatile, professional demeanour with an initiative-driven mindset.
In return, you can expect a competitive salary and benefits package, excellent working conditions, opportunities to travel to other sites to support your direct reports and effect change and improvements.

If this sounds like the job you have been waiting for then apply now for immediate consideration.

  • Litigation Legal Secretary

    5 days ago

    London, Greater London, United Kingdom Law Staff Legal Recruitment Full time £40,000 - £80,000 per year

    Our client is seeking a Legal Secretary working 3 days per week.An exciting opportunity has arisen for an experienced Legal Secretary to join a highly regarded Legal 500 and Chambers-ranked firm in Central London. This is a key role supporting a busy Dispute Resolution team, offering a competitive salary (DOE), 25 days' holiday, private medical insurance,...

  • Private Client Legal Secretary

    5 days ago

    London, Greater London, United Kingdom Law Staff Legal Recruitment Full time £40,000 - £70,000 per year

    Our client is seeking a Legal Secretary – Private Client:A fantastic opportunity has arisen for an experienced Legal Secretary to join a highly regarded, top-tier Private Client department in Central London. This is a key role supporting a busy and well-established team, offering a competitive salary (DOE), excellent benefits including Private Medical...

  • Legal Secretary

    5 days ago

    London, Greater London, United Kingdom The City Recruiter Full time £35,000 - £70,000 per year

    Experienced Commercial Property SecretaryLocation:London EC2MWorking Practice:HybridSalary:Competitive, based on experienceContract:Full-time, PermanentAre you an experienced Commercial Property Secretary looking to take the next step in your career? Our client, a respected firm in the heart of London, is seeking a highly organised and proactive professional...

  • Float Legal Secretary

    5 days ago

    London, Greater London, United Kingdom Quest Recruitment Full time £50,000 - £60,000 per year

    Our client is seeking an experienced legal secretary to join their busy four-person secretarial team in London, in a floating capacity.You will primarily be supporting the Commercial Litigation fee-earners but you will also be required on occasion to help cover Corporate, Commercial Property and possibly elsewhere across our fee-earning areas.You will work...

  • Legal Secretary

    2 weeks ago

    London, Greater London, United Kingdom Office Angels Full time £45,000 - £48,000 per year

    Job Title: Legal Secretary - Starting ASAPBenefits & Perks: Competitive salary: £45,000 - £48,000 per annum 25 days holiday + holiday purchase option 4x Life Assurance Medical Insurance (after probation) BUPA Health Assessment (after probation) Wellbeing Programme Auto enrolment in Group Personal Pension Scheme Interest-free season ticket loan (after 3...

  • Legal Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Found Legal Full time £100,000 - £120,000 per year

    Base salary £60,000 — £70, % bonus + benefits.The role can be fully remote or hybrid (if you like coming to the office). Your stakeholders are based in London and Cambridge.About the CompanyThis is an opportunity to join an excitingUK-headquartered global companywith a strong record of innovation and growth.Well-established and respected in its field, it...

  • Float Legal Secretary

    7 days ago

    London, Greater London, United Kingdom Kirkland & Ellis Full time £40,000 - £70,000 per year

    Job TitleFloat Legal SecretaryJob LocationLondonDescription "">About Kirkland & EllisPosition OverviewPerforms a variety of secretarial and administrative duties, on a floating basis, for attorneys to whom assigned according to established policies and procedures. Maintains positive contact with clients, attorneys and staff to observe confidentiality of...

  • Company Secretary – Telecoms

    2 weeks ago

    London, Greater London, United Kingdom EMEA Legal Full time £40,000 - £80,000 per year

    London, UKContractReference: EM00165PQE: 4yrs+Consultant: Liam TaaffeMy client is an innovative Telecoms Business with an urgent need to hire a Company Secretary to play a crucial role in managing corporate governance, regulatory compliance, and board administration for the group of companies. The ideal candidate will have at strong experience in a similar...

  • Float Legal Secretary

    7 days ago

    London, Greater London, United Kingdom Kirkland & Ellis Full time £25,000 - £60,000 per year

    DescriptionAbout Kirkland & EllisAt Kirkland & Ellis, we don't just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition...

  • Team Secretary

    2 weeks ago

    London, Greater London, United Kingdom Royal London Full time £30,000 - £50,000 per year

    Job Title: Property Administrator/Team SecretaryContract Type: PermanentLocation: LondonWorking style: Hybrid 50% home/office basedClosing date:5th December 2025We currently have an exciting opportunity to bring onboard a Team Secretary/Property Administrator to join the Royal London Asset Management (RLAM) business on a permanent contract in London.The key...