Interim Care Home Manager

Interim Manager – Fixed-Term (3-Month Rolling Contract)

Ermington House Care Home – Job Description

Job Title: Interim Manager

Contract Type: Fixed-Term, 3-Month Rolling Contract

Location: Ermington House Care Home, Ermington, Nr Ivybridge, Devon, PL21 0LQ

Reports to: Nominated Individual / Senior Management / Directors

Salary: From £36,250 per annum (pro rata)

Organisation Overview

Ermington House is a long-established and much-loved care home at the heart of the local community. We pride ourselves on creating a homely, supportive environment where residents feel valued, safe and truly cared for.

Our focus is on kindness, dignity and meaningful relationships—and we believe that excellent care is delivered by teams who feel supported, confident and respected.

We are now seeking an Interim Manager to provide continuity and leadership during a period of Registered Manager absence. The successful candidate will join a warm and committed leadership team dedicated to ensuring the best possible experience for the people who live here.

Role Summary

This temporary, non-registered management role has been created to maintain strong day-to-day leadership while the Registered Manager is away from the service. The Interim Manager will oversee operational delivery and work closely with the Nominated Individual to ensure the home continues to meet statutory and regulatory requirements.

A comprehensive handover and ongoing support will be provided by the Nominated Individual and Directors. Ermington House has an established operational framework with clear procedures and systems in place, including Person Centred Software (PCS) for care planning, Atlas eMAR for medicines management, and a suite of digital tools supporting HR, training, governance and health & safety.

The Interim Manager will step into a stable, well-structured environment with strong senior leadership oversight. The role is offered on a three-month rolling contract, subject to organisational need.

Key Responsibilities

1. Leadership, Culture & Staff Support

• Provide daily operational leadership, supporting staff to deliver safe, person-centred care.
• Maintain a positive workplace culture built on transparency, professionalism, and accountability.
• Support staff supervision, training oversight, and performance expectations in line with regulatory standards.
• Promote safe staffing levels and ensure dependency-based rota planning.

2. Quality, Safety & Compliance

• Ensure ongoing compliance with the CQC Fundamental Standards, Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, and best practice guidelines.
• Work with the Nominated Individual to prepare for and manage CQC engagement, inspections, and regulatory activity.
• Lead or contribute to internal audits, quality assurance checks, and governance meetings.
• Ensure care plans and risk assessments remain person-centred, up to date, and reflective of residents' current needs.
• Oversee incident reporting, safeguarding processes, and lessons-learned actions.

3. Operational Management

• Provide oversight of day-to-day operations including staffing, care delivery, documentation, and compliance tasks.
• Ensure robust infection control, health & safety, and environmental standards are maintained.
• Manage admissions, discharges, and resident transitions in line with policy and regulatory requirements.
• Maintain accurate documentation on electronic care management systems (e.g., PCS).

4. Stakeholder Engagement & Communication

• Maintain professional and transparent communication with residents, families, staff, external partners, and regulatory bodies.
• Escalate concerns appropriately to the Nominated Individual and senior leadership.
• Promote positive relationships with healthcare professionals, local authorities, and community partners.

5. Business Continuity & Professional Standards

• Support occupancy levels, enquiry handling, and customer service within the scope of the interim role.
• Ensure financial decisions and resource use remain aligned with organisational guidance and budget controls.
• Uphold the organisation's values, policies, confidentiality standards, and safeguarding responsibilities.

Qualifications & Experience

Essential

• Significant experience as a Care Home Manager, Deputy Manager, or equivalent leadership role within adult social care.
• Strong knowledge of CQC regulatory frameworks, compliance processes, and quality governance.
• Proven ability to lead teams through change, stabilisation, or transition periods.
• Excellent communication, record-keeping, and decision-making skills.
• Ability to manage operational pressures while maintaining high standards of care.
• Experience of working as part of a multi disciplinary team with other services in the community, such as community nursing and therapy teams.

Preferred

• Level 4 or above in Health and Social Care Leadership & Management (or working towards).
• Experience using Person Centred Software (PCS) or similar digital care planning systems.
• Understanding of budget management and occupancy processes.

Additional Information

• This role is not eligible for visa sponsorship.

If you are an experienced social care leader able to provide immediate support, stability and strong governance oversight, we welcome your application.

Job Type: Full-time

Pay: From £36,250.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Store discount

Work Location: In person