Membership Engagement Manager

4 days ago

London, Greater London, United Kingdom National Tyre Distributors Association (NTDA) Full time £33,000 - £66,000 per year

Vacancy - Member Engagement Manager - NTDA

Location: Home-based with UK travel

Job Overview

This exciting new role will work closely with the CEO to ensure we have a vibrant and engaged member community. You will provide support, advice, and guidance to ensure that our members get the best value from their membership. Helping members engage with the range of member benefits and identifying new member benefit opportunities will be key.

Would you like to provide support, advice, and guidance to the NTDA members across the UK? Are you an effective relationship builder? If so, we would love to hear from you. This role is key to driving member engagement, ensuring a vibrant, supported and strong community of members.

Description

Salary: From £33k plus benefits package.

Home-based, with extensive travel across the UK, plus occasional overnights away from home.

Permanent, full-time position. 34 hours per week.

Responsible to: CEO.

The successful candidate will manage the support and benefits we provide to members, deliver member-focused events and ensure members get the best value from their membership, to help members' growth and development.

Membership recruitment and retention will be key outcomes for the role.

You will be a key member of the small, dynamic staff team.

This is a unique opportunity to develop experience and expertise in membership management and leadership.

All applications will be treated with the strictest confidence.

The person

With excellent communication skills, you will be someone who members instantly engage with. You need to be self-motivated and self-organised, while liaising closely with the CEO and wider staff team.

You will quickly establish a supportive and trusting relationship with NTDA members working within our values: Professional, Collaborative, Creative and Integrity.

We are seeking applicants from within the tyre sector initially, before we consider opening the vacancy more widely.

This post will be home-based, unless you are within an easy commute to the NTDA office in Aylesbury. You will have extensive travel across the UK with occasional overnight stays away from home.

Full job description, responsibilities and person specification available from

About NTDA

The NTDA is a leading trade association within the UK tyre industry, dedicated to championing and supporting the interests of its members involved in the supply and fitting of tyres. Committed to excellence, we also advocate for and assist the wider sector, including tyre manufacturing, wholesale distribution, retreading, recycling, and the essential wheel and automotive aftercare markets. Together, we promote innovation and quality to ensure a resilient and thriving industry for all.

NTDA's strategy is to develop and uphold professional standards of tyre businesses and their employees and to be the voice of the sector.

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