Team Member

1 day ago

Birmingham B JY, United Kingdom Amigos Burgers and shakes Full time

TEAM MEMBER JOB DESCRIPTION

We are seeking a dedicated and customer-focused Team Member to join our dynamic team. This role involves working across all areas of our operation, including cooking, cleaning, serving, and food preparation. You will play a key part in maintaining our high standards of Quality, Service, and Cleanliness, while ensuring every customer enjoys a great experience.

We pride ourselves on a positive work environment that fosters teamwork and growth. If you're enthusiastic, adaptable, and passionate about customer service, we'd love to have you on board

Key Requirements:

  • Adherence to strict hygiene and grooming standards.

  • A full uniform will be provided, excluding jeans and shoes.

TEAM MEMBER RESPONSIBILITIES:

  • Food Preparation & Cooking: Prepare and cook a variety of menu items, including burgers, chicken, fried products, and shakes, while following daily prep schedules.

  • Customer Service: Operate tills and deliver exceptional service with a friendly and helpful attitude.

  • Order Accuracy: Check and pack orders accurately, ensuring all items meet quality standards.

  • Order Presentation: Present orders to customers in a professional and timely manner.

  • Restaurant Cleanliness: Maintain cleanliness throughout the restaurant, keeping workstations and common areas tidy.

  • Customer Issue Resolution: Address customer inquiries and resolve complaints professionally to maintain satisfaction.

  • Team Collaboration: Work effectively in a team environment, utilizing different styles and methods as needed.

  • Adaptability: Stay organised and calm during busy periods, ensuring smooth and efficient service.

  • Communication: Exhibit strong communication skills with team members and customers alike.

  • Professionalism: Maintain high personal standards of work, hygiene, and behaviour at all times.

What We're Looking For:

  • A positive attitude and willingness to learn.

  • Ability to handle fast-paced environments while staying calm and efficient.

  • Excellent communication and teamwork skills.

  • A passion for providing exceptional customer experiences

Job Types: Full-time, Permanent

Pay: From £12.50 per hour

Benefits:

  • Discounted or free food
  • Flexitime

Experience:

  • Food preparation: 1 year (preferred)
  • customer Service: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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