Reception Manager

6 days ago

Broadgate Liverpool St London ECMAT United Kingdom Los Mochis London City Full time £30,000 - £60,000 per year

Reception Manager

Up to 60k - (£35k + £20k tronc + excessive tronc)

Los Mochis City is seeking for an outstanding Reception
Manager to support our flagship restaurant in the heart of the City. Our
flagship is elevating the London dining scene in a stunning 14,000 sq ft
restaurant on the rooftop of 100 Liverpool Street. Los Mochis City is our
second location in London following the success of the highly acclaimed Los
Mochis Notting Hill.

Our Reception Manager will oversee the reception team and
direct the team in their duties and responsibilities. You will play a pivotal
role in achieving strategic departmental goals, especially in the area of guest
satisfaction.

If you are a guest care guru with a can-do attitude, bags of
personality and a passion for hospitality and looking to take the next step in
your career, we invite you to apply for this exciting opportunity. Join our
award-winning team and contribute to the creation of an exceptional hospitality
group.

About Us

Los Mochis is the ultimate Pan-Pacific contemporary Mexican
Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art
and design with Japanese coolness and Mexican flavours with Japanese
techniques. The team behind this brand come with years of successful experience
and is part of an award-winning international team. If you are a friendly and
personable individual who loves hospitality, people, and food as much as
we do and is looking for a great working environment with a like-minded,
passionate team, then join our successful, award-winning brigade.

Key Responsibilities:

·       Manages daily
reception shift operations and ensures compliance with all restaurant policies,
standards and procedures.

·       Provide the
leadership, vision and direction to bring together and prioritise the
departmental goals in an efficient and effective way.

·       Drive innovation and
continuous improvement, striving for excellence in every member and guest
interaction.

·       An enthusiastic and
proactive person who is happy and confident working in all areas of the
front of house.

·       A hands-on, natural
leader who can recruit, train and develop the reception team.

·       Able to work
with integrity, excellent attention to detail
and strong communication skills.

·       Maximise covers and
seating allocations. Smooth door to table and way-out operations between floor
and host team.

·       Select, train,
evaluate, lead, motivate, coach, and discipline reception team members.

Benefits include:

·       Private medical
insurance.

·       Paid sick leave.

·       Study support scheme.

·       Free meals while on
duty.

· % off when visiting
the restaurant with family & friends.

·       People-focused
culture.

·       Further career
development and growth as the restaurant group expands.

Requirements/skills:

·       Proven experience as
an Assistant Reception Manager or similar role, preferably in a
high-volume, upscale dining establishment.

·       Exceptional customer
service skills and a genuine passion for providing an outstanding dining
experience.

·       Strong organisational
and time management skills, with the ability to multitask and prioritise
effectively.

·       Strong problem-solving
and decision-making abilities, with a proactive and hands-on approach to
resolving issues.

Thesleff Group is an equal-opportunity employer committed to
diversity and inclusion within the workplace. We encourage applications from
all qualified individuals regardless of race, colour, religion, sex, national
origin, age, disability, or other legally protected status.

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