Team Administrator – Inclusion, Equity and Staff Experience

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview
Support a Culture of Inclusion and Positive Staff Experience at NSFT

Are you organised, proactive, and passionate about making a difference? NSFT is seeking a Team Administrator to provide efficient and confidential support to our Inclusion, Equity, and Staff Experience teams. This is a varied and rewarding role, helping to coordinate meetings, events, communications, and project activities that contribute to a more inclusive and positive working environment across the Trust.

About this role:

• Provide day-to-day administrative support, including diary management, meeting planning, minute-taking, and maintaining digital filing systems.
• Assist with the coordination of projects, events, and campaigns that promote inclusion and staff engagement.
• Liaise with staff networks, managers, and colleagues to support the smooth running of team processes and activities.
• Help prepare reports, track project progress, and manage information in line with Trust policies.
• Support internal communications, including newsletters, posters, and intranet content.
• Contribute to the organisation of staff engagement events, feedback exercises, and inclusion campaigns.

Main duties of the job
What We're Looking For

• Educated to GCSE level (or equivalent), including English and Maths.
• Experience in a busy administrative or team support role.
• Excellent organisational skills and attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and deadlines.
• Skilled in using Microsoft Office and digital tools (e.g., Teams, SharePoint).
• Friendly, proactive, and professional approach.
• Commitment to equality, diversity, and inclusion.

Join a supportive team where your work helps create a culture of inclusion, kindness, and continuous improvement. You'll have the opportunity to develop your skills, support meaningful projects, and make a real difference for our staff and service users.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Person specification
Qualifications
Essential criteria

• GCSEs (or equivalent) in English and Maths
• Evidence of continuing personal development in administration, communication or customer service
• Business administration or customer service qualification (e.g. NVQ Level 2 or 3, BTEC, OCR) welcomed
• Equality, Diversity and Inclusion awareness training

Experience
Essential criteria

• Experience working in a busy administrative or team support role
• Experience handling sensitive or confidential information appropriately
• Experience working with Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Experience supporting teams or projects focused on equality, inclusion, engagement or wellbeing

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

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