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Young Carers' Support Officer
2 weeks ago
Please note this is not a Bath & North East Somerset Council Vacancy.
About The Role
We are seeking a dedicated and compassionate Young Carers' Support Officer to join our team at The Carers' Centre. The successful candidate will support young carers through every stage of their journey with us, from registration through to wellbeing activities, assessments, and follow-up support. Key responsibilities include providing holistic needs assessments, organising wellbeing activities, collaborating with our wider teams including Communications, Digital and Participation, and raising awareness about young carers in the community. The role requires proactive engagement with young carers, professionals, and stakeholders to enhance support and ensure the voices of young carers are heard.
About You
You have experience of working in similar roles supporting children and young people in both one-to-one and group settings. You are confident in planning and delivering creative youth work sessions, especially those focusing on mental health and wellbeing. You also have a good understanding of the needs and challenges faced by young carers. You are skilled in managing projects within a budget, maintaining positive relationships with colleagues, young carers and volunteers across various settings. You are organised, proactive, reliable, and adaptable to meet the needs of young carers.
About Us
The Carers' Centre is a local independent charity with a big vision We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers' Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.
We provide trusted information, advice, and support to unpaid carers, from as young as 5 years old. We enable our community to maintain and improve their health and wellbeing, stay in control of their caring role, and connect with others in a similar position. In addition, we work with the wider community to improve recognition and support for unpaid carers.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.
We are dedicated to fostering a diverse and inclusive environment where everyone can thrive. We welcome applications from individuals of all backgrounds, experiences, and circumstances. At The Carers Centre, what matters most to us are your skills, passion, and potential
As a recognised Disability Confident Committed Employer, we are dedicated to ensuring our recruitment processes are fair, inclusive, and accessible to everyone. If you require any reasonable adjustments, please contact us at:
Key Responsibilities
- Support an effective journey through our services for young carers, from registration onwards
- Offer information, advice and support to young carers and the community around them.
- Organise and deliver supportive and holistic assessments of young carers needs
- Plan, deliver and evaluate wellbeing activities to support young carer resilience
- To work in partnership with our Digital and Communications Team on innovative ways to engage young carers in the support we offer.
- Work with our Participation Team to ensure the voices of young carers are heard and support the delivery of professional training to raise awareness of young carers.
- Oversee volunteers involved in the delivery of services
Wellbeing activities
- Plan and lead a programme of wellbeing activities for young carers aged 5-17 years of age to increase resilience and help young carers connect.
- Work with the Young Carers' Service Manager to set, agree and work within set budgets.
- Be the lead staff member at activities, ensuring the safety and wellbeing of attendees.
- Collecting attendee feedback and evaluation data.
- Manage volunteers to support the delivery of wellbeing activities.
- Engage with all relevant professionals, agencies and organisations to raise awareness and identify hidden young carers.
- Participate in carer engagement and identification activities as directed.
- To carry out statutory needs assessments to provide a holistic picture of young carers needs.
- To complete follow-up actions including referrals, information, advice and support.
- Record interactions with each young carer in accordance with the Data Protection and GDPR policies and follow all relevant internal procedures and processes.
- Recognise the continuing need to raise funds and proactively participate in fundraising activities.
- Adhere to the Carers' Charter and provide professional carer-focused information, advice and support service.
- Encourage young carers to provide feedback on The Carers' Centre's services and to become actively involved in shaping future delivery.
- Undertake safeguarding training, adhere to our organisational safeguarding policy and follow relevant safeguarding processes.
- Undertake any other duties required, in consultation with your line-manager, as are consistent with the responsibilities of this post.
- Take responsibility for ensuring communications are in line with GDPR.
- Ensure that you adopt good practice within the Carers Trust network.
- Ensure that you work within The Carers' Centre policy framework.
Why Join Us?
- We want our employees to have more control over their work/life balance, that's why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, as well as being able to work from the comfort of your home.
- With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families, carers and all employees.
- By joining The Carers' Centre, you'll be part of strong and dedicated team, where collaboration and support is at the heart. We're all in this to make the world a little better.
- As a small but powerful local charity, we rely on digital innovation. You'll have access to a large suite of digital tools to support you to make the biggest impact in your role.
- As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years.
To apply for this exciting opportunity, send your Application Form and Diversity Form to:
Safeguarding Statement:
We are committed to safeguarding and promoting the welfare of children. We follow safer recruitment practices and appointments are subject to an enhanced DBS check.
