Customer Service/Sales Administrator
7 days ago
We are looking for a forward thinking Customer Service & Sales Administrator wanted with a passion for people.
A fantastic opportunity has arisen to join us here at Toppings Pies. We are looking for an energetic, hands-on, dynamic, and enthusiastic individual who is passionate about their role.
Being a Customer Service & Sales Administrator requires skill and dedication, so you will have incredible organisational skills and attention to detail, have a hands-on approach, along with stamina and the ability to remain positive and calm when under pressure
Who are we looking for?
Strong Customer Service Skills
Sales driven
Social media knowledge/background top enhance our presence.
Your day-to-day responsibilities
* Handle incoming calls, emails, and customer/supplier enquiries in a professional and friendly manner.
* Assist with processing orders, and maintaining accurate records.
* Maintain filing systems (both paper and digital) for easy access and compliance.
* Assist with Trade Shows and Customer tasting events. (Time away from home may be required)
* Maintain Social media platforms including Facebook and TikTok
* Monitoring of the company Website ensuring all information is up to date and accurate.
*Source and generate own sales leads for the Sales Director
* Upsell of new and existing lines
* Reception cover mainly meet & greet visitors and ensure all signed in.
Qualifications & Skills
· Previous experience in office administration, or a similar role.
· Strong IT skills, including Microsoft Office (Word, Excel, Outlook) and/or Sage/QuickBooks (or similar).
· Excellent organisation and multitasking abilities.
A customer-focused attitude with the ability to build rapport with clients. If you are a motivated individual looking to contribute to a thriving sales environment while developing your career, we encourage you to apply for this exciting opportunity as a Sales Administrator
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 42.5 per week
Benefits:
- Company events
- Employee discount
- On-site parking
Work Location: In person
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